My wife and I went to Choong Ying Trading's warehouse to take a look in Apr and got persuaded by the salesman to buy 2 Rega fans for $385 each. My big mistake was to pay in full by credit card. A day later, we saw a similar fan in another shop selling at $400 with remote control. This made us wonder if the one we ordered was with remote control, as we have a son who would not be able to switch on and control the fan without it, and it would be dangerous for him to climb up to pull the strings on the fan. We called them back to check and was told to top up $150 for each remote control, which was a TOTAL RIP OFF!!!
Not only that, they refused to refund our money and did not bother to deliver the goods as well. After months of pursuing it with the banks, we ended up in Small Claims in Sep to settle the matter.
Lessons Learnt:
1. Never buy anything from Choong Ying Trading. You won't get the proper advice on what you're buying, because they are only interested to push their products. They will make plenty of claims of how superior their Rega fans are and how other brands will fail in 1.5 years. TOTAL RUBBISH!!!
2. Don't be influenced by the salesman, do your homework and compare prices before making your purchase.
3. Pay no more than 10% if you order something that needs to be delivered and installed.
4. Don't even think of buying from any merchant who states that "Goods purchased are not refundable". Remember, consumers are not protected in Singapore.
Please pass this message to your friends and relatives before anyone else get ripped off by them again.
Not only that, they refused to refund our money and did not bother to deliver the goods as well. After months of pursuing it with the banks, we ended up in Small Claims in Sep to settle the matter.
Lessons Learnt:
1. Never buy anything from Choong Ying Trading. You won't get the proper advice on what you're buying, because they are only interested to push their products. They will make plenty of claims of how superior their Rega fans are and how other brands will fail in 1.5 years. TOTAL RUBBISH!!!
2. Don't be influenced by the salesman, do your homework and compare prices before making your purchase.
3. Pay no more than 10% if you order something that needs to be delivered and installed.
4. Don't even think of buying from any merchant who states that "Goods purchased are not refundable". Remember, consumers are not protected in Singapore.
Please pass this message to your friends and relatives before anyone else get ripped off by them again.