As the lessons I learned from A&S,
1) Ask them to write down every single details in their invioce (if you happened to deal with them, but highly not suggested)
e.g. unit price of the items you bought (MUST, EVERY SINGLE ITEM)
even the FOC items they promised, do ask them to write down "FOC" in the invoice
Otherwise, you will find out actually at the end of the day, you are paying every cent of your money on those so called "Free" things when they promised during their sales pitch, they just change a way to sale their indoor products, especially bed frame
2) Yes, the sales person may look sincere and friendly during their sales pitch. After signing the deal, Oops, sorry, customers no longer their god, they blamed everything on customers who wrongly believed them and jumped in their invoice / price trap. The even funnier thing is they push everything to Simmons HQ as well, what an excuse!
3) The last but not least, for your own good, better don't deal with them at all, in the end, we saw our money goes to a liar, not few dollars, but few thousand dollars, we also work hard to earn those money, next time at least myself I will choose to use it wisely on those good causes.
Best regards and hope it helps!