Sheraton Towers Singapore Hotel

Hi everyone,

Juz wanna share some info from our 'research' for Sheraton. These may be the issues that u may miss out on.

Sheraton have always been famous for food due to the Li Bai restaurant, but I've heard that e master chef of Li Bai have already left Sheraton to work for another high-class hotel. Comments on the food can also be quite varied, so there's no such thing as a food guarantee even for Sheraton.

Sheraton pricing is rather pricey compared to hotels in the same range. It'll be ok to pay a bit more for better food, but dun forget that your perspective of Sheraton may be different from those of your guests.

The diagonal march-in is not only short but it deprives the guests on the other side to have a look at your entry. U'll have to walk a distance before being visible. Also, the different ceiling height of the 2 sections make the ballroom look unbalanced.

Sheraton's suite is ok but if u do enough research, there're other hotels of the same price that gives u a better suite or a suite with better view.

In any case, the info above is mainly negative but that does not mean Sheraton is not good. I'm just highlighting some pointers which people may miss out. For those considering, u may want to take note. For those who've booked, u may want to work out a solution with your cooordinator.
 


Hi mimosa,

I was at the Sheraton show, & signed up on that day. My wedding's in 2004 too. I can't remember the price for weekdays & Sats, coz my wedding's on Sun. But I'm paying $830+++ for 2004 package. Not a bad deal. I'm not sure if u can still get the same freebies as for 2003, but I think u can call the hotel to check. Sorry I can't remember the details for my package, coz it's w/ my bf.

Yann & Mae,

My package is $830+++ per table, & min 30 tables for Sun dinner. Can't rem the exact details. But it's pretty std : floral shower, champagne for toasting, cards, parking etc. U can go to the hotel concierge to get a brochure with all the items listed. They'll give it to u w/ no questions asked
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Hi Ethan,

I considered all the pts u mentioned, except I wasn't aware that the master chef has left. How'd u find out?
 
hi Jul 04,

thanks for the info.

BTW, if u r looking for an ID, i would recommend Space-it design. I juz had my house renovated and I am very happy with their work. If u r keen, i can recommend my designer.

Hv fun for the upcoming projects
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Hi Jul 04,

As long as u've considered the negative points of Sheraton & still felt that it's the hotel for u, I suppose that's all it matters. As most of us are handling marriage affairs for the 1st time, we're considered inexperienced & may be easily misled by pushy salespersons.

As for discovering about the departure of the master chef, I've actually heard it from other hotels I've visited, as well as from the hotel in which the chef is currently residing. There's nothing really wrong with the chef leaving, as people come & go. I'm just not too happy that Sheraton seems to be tight-lipped about this matter and not completely honest about it. They should have been more open-minded & above board when handling this issue, especially when Sheraton is constantly promoting their food over everything else.
 
Hi Mae,

Yes, I would love to have the contact for your ID. Flat coming in Jul, so must get prepared for project reno. *hee hee* Best if you can email me your quotation? But if not convenient, then nvm. Where's your love nest? Mine's in SengKang
[email protected]

Hi Ethan,

I'm quite surprised abt the master chef leaving. But from the food I tried during the show, it's still very good. So hopefully, it'll maintain at that std *cross fingers* I presume that you're not signing up w/ Sheraton?
 
Hi Jul_04,

I'm actually quite disappointed with Sheraton's food during the bridal show, as I've expected it to be a lot better than this, especially when this is a very small group of people. During a bridal show, the hotel will try all means possible to try these potential clients, & i find that Sheraton could have done better than this in the food department.

I've been considering Sheraton for a long time & have been researching a while prior to the bridal show. Initially, there wasn't anything negative in particular, except for the ballroom shape. I was also considering ignoring the ballroom shape for the food and other pros. However, after placing Sheraton side-by-side with other hotels, comparing their prices, my guests' likely perception of Sheraton, march-in, suite etc, Sheraton have slowly fell out of my short-list. The bridal show was in fact the last opportunity I gave for them to offer me a good deal, something like 1 table free for every 10 tables etc, so that I can reconsider my decision. However, the bridal show was a disappointment & if I had to choose a hotel to replace Sheraton, it would likely be Merchant Court. Cheaper, n not too far behind.
 
Hi Ethan,

Wow! Sounds like u did a lot of research! Not like me. I just off-hand tot of a few hotels, collected the brochures, & weeded off those that were out of my px range *hee hee*

I had the same concerns abt the L-shape, uneven ceiling, & short march-in as you do. But I don't have a gripe abt the suite. I particularly like the big staircase leading up to the 2nd floor, & the grand feel of the lobby. So all in all, I'm quite satisfied.

My bf & I tried to keep the process simple, so that we are not so stressed up. Our motto is quite simple : Find something we like, px w/in budget, get what we need, then ok!

Anyway, gd luck with your hunt. I think you'll be able to get a very gd deal at Merchant Court, what w/ the Sars scare & recession
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Hi kat22,

How are you? Must be enjoying your married life too much to talk to us brides-wannabes? *wink*
 
Hi Jul 04,

I had my wedding at Sheraton last year and all my guests were very happy and pleased with the food and service. They enjoyed themselves and all gave me good comments. Some of my friends even "tabao" food home... hee... I find that whether food is nice or not is very subjective. Some may find it nice, some may not. But as long as you like it, then I believe you will have a beautiful wedding. All the best!
 
Hi, Jul_04

No lah, I always enjoy chatting with you gals
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Work has been piling up lately lah so din hv much time to post
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For my reno, i paid a 10% deposit to that ID firm so cant take dat back liao. Hw, my current ID is willing to absorb the 10% so i din lugi
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To tell you the truth, my current ID is the same as the one dat left the firm
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Things are progressing well so i hope the reno will complete by Jun.

You wanna see my wed pics? I can show you my outdoor pics
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What's your email add?

Anyway, i read abt ethan mentioning abt the executive chef who left sheraton. It actually happened months b4 my wedding. He went over to Ritz. I was equally concerned when i heard that but my coordinator assured me that the fd quality wont be affected. You see, the executive chef dun cook the meals for banquet. He is more like a manager overseeing the team of chefs. The chefs who actually do the cooking are still with sheraton so dun worry abt the fd. My guests were full of praises for the food too
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Jolene - Hi hi! Read in the Sep 02 thread that you are expecting your 1st bundle of joy! Congrats congrats
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Hi all,

Sometimes too much research may leave u too overwhelmed with e choices that it becomes hard to make a decision. The best is to do enough so that u understand the market better, be it banquet or bridal packages. When u become so good with the list of items, u can quickly spot any missing item in a package. From the questions that u pose, the coordinators & designers will know that u have done your homework, & will offer u a relatively good deal without excessive bargaining later on.

As for Sheraton, I've no problems with the head chef's departure, except that the coordinators should have been open about this. When u're selling your food as the key, u have to be aboveboard, & people will feel that your sincerity can overide the fact that the chef left, something not within your control. For those who have already booked with Sheraton, dun worry too much on the food, but rather speak to your coordinator n c if he can offer u something extra for reassurance.
 
Thanks Kat22! When is your turn huh?
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My advice is to enjoy couplehood a year or two first. Me only got to enjoy for 4 mths then hit jackpot leow!! Hee...
 
Hi kat22,

Thought you were missing. Welcome back
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Glad to hear that you managed to find your old ID, & be 'sponsored' the 10% deposit. You're so lucky, how'd you manage that? If it's convenient, can you email me your quote? July is coming soon... Can't wait to get my keys & move on to project reno!

I definitely want to see your wedding pics too. Which bridal were you with? My email : [email protected]

Actually, I'm not too concerned abt the master chef's departure. The food tasted quite gd at the show, & as what Jolene said, food is sometimes quite subjective. Besides, it's MY day! I can only attempt to please my guests up to a point, ultimately "I" have to be happy. When I think of not being able to eat cause I'm rushing up & down changing, taking photos, & shaking hands... *hmmph*

Jolene,

Congrats!
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May you have a beautiful bouncing baby
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Hello gals!

Jul_04 - I email you the link liao..take a look
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My bridal is Flamingo. How abt u?

Well, my ID is trying to start his own ID business so he needs a portfolio. That ID firm he was with previously din even allow him to take any of his works with him! He badly needs a few showpieces so he was willing to accept our job even though he earns a tiny margin lor. He called us one of his pioneer customers
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My reno will cost me abt 28K, excluding loose furniture. We are still finalising some items so this figure might change again. If you are interested, I can email you his contact and you can get a quote from him directly
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No obligation to sign up.

Jolene - I hv no plans for a kid yet
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Still wanna enjoy my er ren shi jie..hee. I think most prob wait another 1-2 years before planning for one. Hw, i know my ILs are dying to hv a grandchild! :P Btw, where to get nice maternity clothes har? Hee..just thot i keep this in mind when my turn comes...want to be a pretty pregnant lady!
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Hi kat22,

Just saw your outdoor pics.

Wah... U went to so many places! I noticed you had 2 changes of EG as well as kua. The WG was also very nice, simple but very elegant. I think it helps that you are tall & slim. Were they your own gowns, or just for outdoor photography?

I signed up with Thomson Wedding Design on the spur of the moment. A bit regretful that I didn't do the gown shopping thing. Hope my photos turn out as nice & natural as yours *cross fingers*

Hey! Can you email me your ID's contact? Then I can be pioneer client & get better quote too. *heehee* Maybe u can even email me your hse pics so that I can show my bf. Best if u have a walk-in wardrobe then I can convince him to let me get one too! *evil laugh*
 
Hi Kat,

I bought my clothes from Metro, Kiddy Palace (various outlets), Angelique (Centrepoint & Marina Square) & 9mois (Plaza Singapura). But tell you hor, maternity clothes very x. My tops costs between $30-$90. Pants between $40-$100. Dresses more than $100. Just because of that extra bit of material, it costs so much more!!!
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Hi Jolene,

Saw ur post, so can't help adding my 2 cents worth. My fren bought her maternity dresses for, like, $18. But maybe hers not branded that's y they're so cheap *hehe*
 
Hello, gals

Jul_04 - I actually only hv 3 change of gowns. My EG comes in two pieces, 1 bustier with cheongsam overcoat
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My designer made me two detachable straps for the bustier so it looked like another EG
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Yup, those are my actual gowns. I love my WG too
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Too bad my embroideries are off-white so it doesnt show up in the pics. Oh, i can go to so many places b'cos i opt only for outdoor shoot. No studio shoot for me.

Dun worry lah...you can always get a good actual day photographer to take your actual day pics
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More meaningful as well. In fact, my photoshoot album is collecting dust liao!

Hahaha...you are so funny!
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Sorry lah, me dun hv walk-in wardrobe leh. My master bedroom is too small liao! Anyway, cant email you any pics of my hse yet..nothing to show!
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Ok, will email you my ID's contact later.

Jolene - wah, maternity clothes are so x!! Nevermind, if hubby wants me to hv kids, i wil make him pay for it..hahahah
 
Gdmorn kat22 & jolene,

I received a document from Alvin. Looks like an undertaking of some sort. I'm quite confused, so it'd be great if you gals could help me out a little? Let's call it the Memo for short.

1) This Memo is not the actual contract right?

2) If it isn't, then when do I sign the actual contract?

3) Did you make any amendments to the Memo?

4) After I sign the Memo, can I still make any changes to the contract?

5) What were your terms of cancellation / postponement?

Would really appreciate your help, coz I have to sign this by Sun! *panic*
 
Hi, Jul_04

Undertaking? What is that? I dun recall signing anything apart from the contract leh. Is it a new thing? What is the undertaking abt?
 
Hi kat22,

Actually, I'm not sure whether it's an undertaking or the contract itself. Maybe it's the actual contract. It lists the date, time, min tables, px per table, insurance, deposit, cancellation policy, etc.

Did u add more terms to yours, or did u just sign it like that? Will the menu & package details be included in the contract as well?
 
Hi, Jul_04

Sounds like this is the actual contract. Yes, mine lists all these details. Apart from this contract, the menu and package details (such as free cover seats, free meal tasting, etc) will be printed separately but bound together in a nice folder when you sign the contract. Dun worry, I think yours sud be the same as ours
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You can always check with Alvin to confirm.

As for the terms, we did not change the general terms like termination policy etc. but we did negotiate for better terms such as free corkage for wine, etc.
 
Hi kat22,

Oh thanks! Guess I'd better get it signed quickly then. The 2 weeks dateline for confirmation are almost up.

But Alvin is on leave till after my dateline. He said to speak to this other coordinator, Theresa, in his absence. But will Theresa let me bargain for more things if it isn't under her? Hmm...
 
hi Jul 04,

How's ur ID search coming along?
I hvn't had time to email u my quotation, will try to email u soon.
 
Hi mae,

I haven't started looking for an ID yet. I've delayed getting my keys till Jul, coz no money
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. So I'll prob start searching for ID after I inspect the hse for faults. Nowadays the workmanship is sooo bad, sure to have warped floor, chipped tile etc etc.

When u've got the time, then email me ur quotation k? Then I can compare & contrast *hehe* Where's ur flat? And issit 4/5-rm, premium/std ?
 
hi Jul 04, i think it is not too late to start serching for ID cos they usually take abt 2 weeks to get back to u on the qutation.

meantime u can oso arrange for site visit with those IDs that u like to assess their workmanship and materials...this is to gain some experience on what each ID has to offer.

By the time ur flat comes, then u engage the ID u want. THey will be able to help u to check the house for defects cos they noe the trade better. While HDB is in the midst of doing rectification work, you can slowly discuss design detail with ur ID. When rectification complete, ID will then be able to commence renovation.

Mine is a 5-rm premium flat in Jurong West
(112sqm).

Hope u dun mind me being so long-winded
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Hi Mae,

No, no, u're not long-winded at all. In fact, u just gave me a lot of very useful info. I didn't know that the ID will check the hse with u?

I think searching for the ID now is quite a gd idea. But I'm not sure whether I shd tell IDs my address. Doesn't seem very safe right? Will they bring me to their current projects to take a look if I don't reveal my address & layout?

Have u started ur reno yet? What abt ur hotel? The last time u were asking how much Sheraton charges for wkday dinner right?
 
Hi,
I've put down a deposit to hv my dinner at ST in Dec 03. Not much of a choice on hotel when i booked last mth, it was a last min thing and mum insisted on only certain auspicious dates
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anyway, looking back on this thread abt silver service - for this the food still on a single platter before they dish out for the guests or no big platter just 12 small plates straight from the kitchen.

anyway, i asked for the latter and they said must pay extra even tho i cutting down from 9 courses to 7 already.

any advice? anyone with similar experience with individual portions at ST or other hotels?
 
Hi aud

Why do u want the food to be on small plates straight from the kitchen? Wouldn't it be nicer to let the guests view the big dish first, so that they can see the size of the fish etc etc? And why did you cut down to 7 dishes only? Cheaper issit?
 
hi Jul 04, no problems abt revealing ur address to ID..afterall they dun hv keys to access. You need to give them ur layout plan else they can't help u design ur house.

You probably need to request for site visits, most IDs dun offer that volunatarily
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But of course, only request visits from those IDs that u r really interested in
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I hv completed my reno with Space-it design. Very happy with their work
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Yep, I am also a Sheraton Bride.
 
Hi Mae,

I'm having major Monday morn blues
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Shd have taken MC *haha*

Do you happen to have any photos of ur place? Might take a look at their work. Hope it isn't too expensive coz I have the feeling money is running out. Don't dare to go back & count yet. Talk abt escapism!

Hi kat22,

Alvin's on leave. This other lady, Celine, told me he's on leave till 20 May. How am I supposed to get my contract signed?
 
i hv photos of my house but the thing is i do not hv internet access at home. I can;t send thru company email due to strict security procedures
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Hello, Jul_04

Did you try calling Theresa? I suppose you will have to sign the contract with them before Alvin returns from leave. Alternatively, check with Theresa if you can sign the contract when Alvin is back. See if she can help you.
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Hi, Curious
I cut down to 7 so that dinner can be done earlier. Chop chop quick quick. I can't figure out how to have people come on time for dinner to start at 8pm. In fact, will be serving canapes during cocktail for those who do make the effort to come somewhat early at 7-7.30. So i suppose can count that as 1 more course.
And it's not cheaper. That's the thing. Still want to charge me more than the $800+++ (it's on sunday) even tho only 7 courses. Sigh.
 
Hi aud,

Serving canapes during reception is quite an unusual concept. But I think they are not cheap right, that's why the price is not cheaper. And I think hotels normally don't charge less, just give you better flowers, more beer etc right?

kat22,

I think Celine told me Theresa is also on leave till mid-May. Quite strange hor? I think I'll call her again to make sure.

Hi mae,

It's ok abt the photos. I'm just naturally very kpo. Always like to see other pple's wedding & hse photos. Then can steal some ideas. As I told kat22, it's gd to have proof of many pple with walk-in wardrobes, then can pressurise bf to let me have one too *evil laugh*
 
hi Jul 04,

I dun hv a walk-in wardrobe tho' i would love to hv one. Space constrain ..and I dun wish to hv a squeezy walk-in wardrobe...thus gave up th idea in the end
 
Hi kat22,

I called Theresa yesterday. Alvin is confirmed to be on leave till mid-May. It's the Sars thing, plus he never took leave last yr, so got 'enforced' to clear leave. Poor thing...

Theresa got this other manager, Eng Yan, to take over my contract. So strange, I thought Alvin's a coordinator but he's a manager. Theresa is a coordinator but she's not a manager. Really confused... *scratch head*

Going to try some WGs this weekend, to see what sort of gowns I look nice in. Very excited abt it. Can hardly wait for the weekend to come
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Hi Mae,

I think a walk-in wardrobe is every gal's dream. So naturally, when we first get our new home, that's the first option we explore. Nvm I'll just see how big my master bedroom is when I get my keys. 2 more mths. Quite excited already...
 
Hi, Jul_04

Eng Yan should be quite good too...Jolene's coordinator is Eng Yan
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I guess they may be known as "coordinators" but their actual job titles are different.

Wow..trying wedding gowns! So exciting
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I really miss my wedding preps days! What style do you like for your wedding gown? Is your WG mtm?
 
Hi gals,

Wow! It's nice to see this thread so active and talking about other stuff apart from banquet.
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I got married at ST in March this year and my coordinator is Eng Yan. Jul_04, rest assured, Yan is a nice lady. She's detailed and took care of everything well. Our banquet was a memorable one. BTW, Yan is a Senior Banquet Manager. You are in good hands.
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BTW, my invited guests loved the food, ambience and their service. Thumbs up for ST!
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I am currently renovating my new place. Can't wait to shift in.
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Hi mae,

I'll go surf the Space It website when I get my keys. Now quite busy w/ some other stuff, one of which is getting the contract signed. It's already been 3 weeks since I made the deposit, & still not signed! Oops!

Hi kat22,

Yeah, very, very excited abt gown shopping. Even tho I signed up w/ a bridal, but I haven't been to the shop yet. I have decided to do some research at other shops first. I can't decide what kind of 'image' I want, like glamorous, demure, sexy (nah, dun think so!), etc etc. Then I can decide what kind of gown I want. It seems like the bustier w/ cancan gown is very in vogue. Btw my gown is OTR.

Hi joy2003,

You must be so excited abt ur new home. I'm waiting for my keys too. Deferred my key collection to Jul cause short of CPF, & I wanna use my precious cash for wedding & honeymoon.

Thanks for the reassurrance w/ Yan. I'm waiting for her to call me for an appt. But I think quite safe cause I already placed a deposit for the date I want. During ur wedding this Mar, were they using the white & gold decor, or the white & red one? I think I'd better not get a red EG, cause I'll end up camouflaged!
 
Hi Jul_04,

They used the white & gold decor. I didn't know there is a red one though. However, you can always inform Yan that you prefer the white & gold decor. She can make the arrangement with the florist.
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I'm going down to Sheraton this Sat to negotiate further. May I know what freebies u gals had? They are giving me free seat covers, intelligent lighting, 30L beer and corkage waiver for 15 bottles of wines for my wedding lunch. Is that considered reasonable? I have around 33 tables.
 
Hi Mimosa,

I think your perks are quite gd. I heard from someone (can't rem who) that wedding lunches always have less perks than dinners. Depend on whether you need anything else, like more beer if your frens & relatives r heavy drinkers. I know some frens, they want upgraded wedding favours, from the chocs to those bears & chopsticks.
 
Hi joy2003,

I haven't seen the white & gold theme myself. I read from the earlier postings that some brides were complaining abt the white cloth & gold ribbon on the stage. Alvin told me that the white & red theme is new, & that'll be my decor for the dinner. Actually I like the red, looks quite posh. I just have to rem not to choose a red EG, or the photos will tun out quite weird, I think
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Hi Jul_04

In the beginning, I thought the white & gold decor looks rather plain and simple. But, on my actual day, with the lighting effect, I felt it looked simple yet grand and it turned out well in photos. Also, the entire ballroom looked grand. My friends liked the ambience and of course the food too!
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I am sure with the white & red decor, it will looks great too.
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Yup, better not choose a RED EG, else you won't stand out.

Hi Mimosa,

Your perks are good deal esp. it's a wedding lunch. I had almost the same deal as yours for my wedding banquet, just that I have free flow of beer cos' I signed up during their bridal show promo in Mar 2002. All the best to your wedding prep
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Hi joy2003, kat 22,

How's the reno going on? My future PILs went to peep at my flat last wkend, & managed to find my upstairs neightbour doing his reno. They got to see the layout & view coz the guy was quite nice & let them in. So disappointed I wasn't there
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I need some advice. I'm going to sign the contract today. Did you gals include things like, waiter ratio, all parking must be in-hse, etc etc. Is that a bit too kiasi?

Also, is there a presidential suite at Sheraton? Or the 17 Exec suites are all there is?
 


Hi, Jul_04

Sorry for the late reply..did you manage to sign the contract? Dun be afraid to ask for things from them...it is not being kiasi but rather to protect yourself mah. I wish i had insisted on including the waiter to table ratio in my contract. I think i had only 1 waiter to 2 tables as they cldnt get more staff during the Sep period.

My reno hvnt started yet leh..waiting for HDB to approve my permit. They say it will take abt 2 weeks as the wiring in my devt are embedded in the wall so need longer time to check...sigh...Hope they will approve soon.

Dun be disappointed, k? Try to go down this weekend again and see if the kind neighbour is willing to let you take a look
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Btw, which part of Sengkang is your new flat located? My fren is staying at Anchorvale
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I dun think they hv a presidential suite but they do have 2 deluxe suites which r bigger than Exec suites. I had the choice of 1 nite stay in the Deluxe suite or 2 nites in the Exec suite. In the end, chose 2 nites so that i can really enjoy the hotel stay. 1 nite is def too short!
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