thegirlwholosthersmile
New Member
Lately I enquiry about this particular online store, weddingdecorsg.
They have nice n unique boxes.
so Ive decide to email them some enquiries about the box and cost.
Then I told them about my wedding date and transferred them the money.
after money being transfered. it took them like 2 days to reply my email.
Their cs is so slow in replying mails n it took me to call them up several times to cfm things.
when I told them my delivery time has to be in the morning cos my wedding starts at 10am.
They told me they cant deliver so early.
they can only deliver it to me from 9-11pm.
i say I cant.
my wedding starts at 10 wad s the point of me renting it from u when u deliver it to me so late?
so he said if i wan early delivery i have to pay surcharges.
$28 to rent a box
$30 bucks for their delivery
$100 for deposit.
$??? for surcharge
I told them it's ridiculous and since u can compromise my timing, please cancel my booking and refund me.
u charge so much for a delivery yet u cant compromise my timing....what nonsenses???
They say No.
they cant do refund once book.
what nonsenses is this?
If I dont transfer money to u that fast, will u have the chance not to return me my money?
still have the cheek to tell me that becas of me one couple actually enquire abt the box and they have to push away.
SINCE it's so popular , i bet u wont have any prob renting it out, why would u be so desperate not to return me my money?
This is no way to do biz.
and the cs was so rude he said he asked his ladyboss and if she doesnt approve he will pay me out of his own pocket.
and he HUNG the phone on me.
Well, this is my recent experience with this particular company.
Just sharing. Beware..do not hire their services...if anything goes wrong or not to ur liking , they wun refund u money.
They have nice n unique boxes.
so Ive decide to email them some enquiries about the box and cost.
Then I told them about my wedding date and transferred them the money.
after money being transfered. it took them like 2 days to reply my email.
Their cs is so slow in replying mails n it took me to call them up several times to cfm things.
when I told them my delivery time has to be in the morning cos my wedding starts at 10am.
They told me they cant deliver so early.
they can only deliver it to me from 9-11pm.
i say I cant.
my wedding starts at 10 wad s the point of me renting it from u when u deliver it to me so late?
so he said if i wan early delivery i have to pay surcharges.
$28 to rent a box
$30 bucks for their delivery
$100 for deposit.
$??? for surcharge
I told them it's ridiculous and since u can compromise my timing, please cancel my booking and refund me.
u charge so much for a delivery yet u cant compromise my timing....what nonsenses???
They say No.
they cant do refund once book.
what nonsenses is this?
If I dont transfer money to u that fast, will u have the chance not to return me my money?
still have the cheek to tell me that becas of me one couple actually enquire abt the box and they have to push away.
SINCE it's so popular , i bet u wont have any prob renting it out, why would u be so desperate not to return me my money?
This is no way to do biz.
and the cs was so rude he said he asked his ladyboss and if she doesnt approve he will pay me out of his own pocket.
and he HUNG the phone on me.
Well, this is my recent experience with this particular company.
Just sharing. Beware..do not hire their services...if anything goes wrong or not to ur liking , they wun refund u money.
