We had our wedding there this past January. The whole affair went very well. The captain for the evening was very professional and kept us on schedule.
As for the deviations, we probably had a different coordinator than who you would have. My original coordinator was Evelyn and she was quite accommodating, though we really didn't exchange much things. We exchanged the first year anniversary dinner for another night in the bridal suite and had the food tasting session later than their norm. They did not waive the corkage on the wine. So, we ended up getting the wine from them 'cos it would have cost more getting them from outside. The wine we got from them was pretty good. No corkage charge on hard liquor. Actually, one less thing to worry about if you get the wine from them since the wine will be there at the dinner.
I did throw a slight "fit" right before we finalize all the details. The table cloth color, VIP tables ribbons and flowers weren't quite the way I thought they would be when we booked it a year ago. Though, I wasn't there when we made the original reservation but my MIL sweared it looked better. Any hoo, to make it worse, I saw the new colors and guestbook that they were going to have for the 2003 wedding package and they are nicer than what they had in mind for our wedding. However, the new coordinator wasn't willing to let us use the new colors at first. At that point, my face was pretty black. hehehe. At the end though, she worked with us to get what we wanted. I might just have been too tense up right before the wedding.
All in all, I think Regent did a good job. The wedding was beautiful and the staff for the night was very professional. The flowers were well-arranged after we told them exactly how we wanted it. Also, my MIL asked the waitress to peel the shrimps for us and they did! Not to mention their bridal suite and champagne/snacks that came with the room were really nice.
We had the early dinner, which worked out very well. They brought up all the food that we didn't get a chance to eat to our room in warmers after the wedding dinner. They even set up a nice table for 2 and set the food there. And did I mentioned the cake? yum, yum...that was delicious!