Hello everybody,
It is really too sudden. as i said i was talking to him the other day (16th Nov), and no one or himself even bother to inform me. until i called up the next day (17th Nov) and was then told he is no longer around. My food tasting is arranged on the 18th Nov. When i learnt of it on the 17th Nov, the fella who is suppose to take over did not call me either.
He (ivan) was suppose to pass me my wedding card and when i collect it on the 18th Nov from conseige together with my food tasting, got card no envelope, totally unprofessional.
I feel the correct thing to do is somebody from panpac should at least inform me immediately and not for me to find out myself. The best part is that i recieved a letter dated 15th Nov from Genevieve Foo (director of catering) today(19th Nov), that Ivan has left. IMHO, if you want to relies on snail mail instead of a phone call to inform your stakeholder of such a major event, then there is defintely something very wrong somewhere.
Seriously, my wedding is 2 months away and with all the messiness around it doesnt look too good on their professionalism and the way things are planned on their side internally. If they cant even plan their action plan properly how the heck can i be assured that my banquet will be nicely and smoothly planned?
This is my 2nd bad experience with Panpac, first being with Ms P (who has since left PP after a strings of complains from many couple) when i was selecting my hotel, I was eventually won over by Ivan to go with Panpac eventually, and now this "restructing" is happening.... i really has abit of regrets now that i am paying so much more over my other choice to get all these trouble.
My next question is Ivan is a "hot" co-ordinator in PP, with the hot months coming up in nov, dec and jan , which couple gets the attention of thompson? I am sure before ivan left, thompson would have his own couples to be taken care of too, with the additional work load in current situation, are things going to be get worst ?
Are they gonna honour what ivan has promised verbally but not in contract ?