hi hi. perhaps i could share some info, i just held my wedding there few days ago. June 1st to be exact. i saw some wedding couple coming to view my room layout
i was with karen until she left, then jason took over.
strengths
1. very flexible. and understanding. when we up our tables from 30 to 50, and asked for perks, jason threw in a free nigth stay ( which i really needed as my gate crash was held there.
2. end of the dinner, we needed more favours for guests who couldnt atend, that was given immediately. ( gave us 20 pcs of the golf ball.)
3. we bought our own bubble machine and their guys helped us coordinate it thruout the wedding
4. we needed shuttle buses as we had lots of relatives so they accomodate our request to designated places in tampines.
5. Jason was flexible and understanding. he seems keen to do business and we were pleased with him. He helped us save some money by giving advise to our table arrangement.
6. karen left for another country club, but when i was with her, she was nice and fast efficient too.
7. bridal suite is pretty pretty pretty! i held my tea ceremony there. wonderful
8. chiligoya - yes, timing only 8 to 11 am. cos their course is open for staff during the afternoon. the time range was for your safety so u dont get hit by golf balls... according to my buggy ibrahim.
9. food was good. however, foood tasting was alot better.... i guess difficult to maintain quality when i have 50 tables.
10. layout was pretty.... and ballroom was big.
11. most importantly, the people inc harge, jason, rahman operations adn his operations assistance a chineze guy are all very sincere... any info or instructions passed to them are handled immediately... very important for the actual day run down.... sad to say, they delegate the instructions to their staff who screwed up some of the timesz
12. prices cheap considering the prices of other places charging now...
weakness
1. service staff inexperience... kinda like part timers
2. dishes came out too too fast.... before i was done with 20 tables photo taking, the rest are eating the 2nd last dish...
3 NOTE brides who are particular with walk in style. NO SPOT LIGHT HERE. only lights along the aisle are lighted... however, there was some coordinationg problem, so my walk in was kinda without any lights.... other then this, it was alright.kinda sad to say this, but the lightings for walk in should be something that they are very experienced in... but... sigh...
4. technical staff inc harge of mixer have to really coordinate well with your emcees.. make sure u give specifi instructions... cos even after my clear instructions, they keep playing the wrong song at the wrong time... sigh....
well, as far as i can see...just remember todo a rehersal of the day... i had no time for it so some things kinda go coo coo....
overall, i will recommend laguna to any bride out there.... people in laguna are friendly and accomodating...