The service is really very good. Photography is done by Eric, inhouse photographer. One of my friend who took from one IMM shop saw my rejects, said it was better than those he chose for his album. Most of my collegues who saw my album said that it was good. Wedding gowns are dependent on yourself and styles that you like. For me, I tried more than 20 gowns before i found something that I liked (well i am fussy), I was allowed to change the gown even though I chose it, so long it is before it is altered down to my size. I loved my evening gown, it is a red make to measure bustier gown, with silver embiodery. Accessories are provided. If you are worried about her gowns, do go and try her gowns, before you sign up, see if you like it.
Alot of their customers have become their friends. I do not think you need to worry about their service or photography. Their service is superb, they stayed together with me till 11 pm to choose the photos for the album for me. They will not force you like some other studio to choose photos that you do not want. They will not say this one nice lah, buy more this and that. When I mentioned I was worried which hair style and kind of makeup suit me, cynthia arranged a evening which she and her assistant did more than 6 to 7 hairstyles to find out which suits me best, by the time we finished it was like 11:30 pm. I felt so bad about making them stay back so late.(This was on top of the trial makeup i already had earlier. As you can see, I am a worrier..hehehe) But You have to decide the gowns is to your taste, this is something no one can really help you decide. Taste is really subjective. I and my hubby love my gown, but my mom thinks it is nice, but the neckline is too low.
If you really worried, you can pop down next friday evening, I will be doing my final fitting then. And I can bring the sample photos.. (8P, the album is too heavy) for you to see. I think she is also updating her pics on the website, she will be putting up some of her recent customer photos on the website.