i have the same unhappy experience too, on my weddings bands!
the wedding bands turn out to be slightly different from the instructions given.
more importantly, when we collect the bands, there was a clear long scratch mark where they engrave the wordings. to be honest, the mark is so clear because my bands is in black gold so u can see the mark clearly. i am disappointed they didnt perfect it for me nor mention anything about it when they hand the rings to us.
it is only when we went to collect the rings and examined, that we saw the mark. Was told to go back for them to recoat and engrave.
truly disappointed and didnt really bother going down anymore.
the wedding bands turn out to be slightly different from the instructions given.
more importantly, when we collect the bands, there was a clear long scratch mark where they engrave the wordings. to be honest, the mark is so clear because my bands is in black gold so u can see the mark clearly. i am disappointed they didnt perfect it for me nor mention anything about it when they hand the rings to us.
it is only when we went to collect the rings and examined, that we saw the mark. Was told to go back for them to recoat and engrave.
truly disappointed and didnt really bother going down anymore.