CS Travel at Chinatown point is the worst travel agency I have come across. The date you want to go they will tell you not confirmed due to insufficient pax. They will force you to a confirmed departure date. Their strategy is they will take back your early bird discount by asking you to top up for confirmed departure. Many of us would fall for their trick if we do not want to find a replacement package at the last minute. If you change to a confirm departure at last minute, they ask you to top up for air fare as they say not enough seats on the original flight. Also tell you are no longer the first 10 pax, have to top up. Effectively taking back the early bird discount and charging you extra. About 10% increase. Do not fall for their trick. Their staff will push for a confirmed departure so that the group size will be big enough for a tour leader to follow. Not sure if the management is aware that the staff is doing such thing so that they can follow the tour. For refund, until now still no news yet. Suppose to be 6 weeks from the date they tell you the trip is cancelled. Sign up at your own risk if you choose to believe an agency that will not let you go on a tour on the date of your choice. Price quoted at NATAS travel fair is very low, in fact the lowest but you can't go as it will not be confirmed. They are just using your money for cash flow. They will never sell you the package at that low price. And leave you stranded last minute with not confirmed tour. CS Travel Management, please wake up. Customers will not be taken in by your tricks twice.