Please do not join CS Travel for those of you who have yet to sign a package with them. This company is totally screwed! In Feb 2013, my in laws and us (my husband and I) signed up for their Europe tours at the NATAS fair. My in laws departure date was May 2013 and ours was Dec 2013 after our wedding. My in laws proceeded for their 15D Europe tour. The tour guide was very terrible, he failed to serve his duty and look out for the senior citizens in the tour. My in laws and other senior citizens on the tour had to wait for him in the cold while he was shopping inside PRADA for his bags and accessories. Furthermore, these members were asked to "look after" his belongings while he continued shopping. When they visited Venice in Italy, my in laws were left behind by the bus when they were late for 5 minutes to arrive at the meeting point. There was no headcount being done and my father in law had to call the tour guide who asked the bus driver to detour. When they arrived in Paris, the tour guide told them that the Eiffel Tower was very packed (which we all anticipate because everyone who travels to Paris must see it!) and changed the itinerary. They were asked to "admire" the architecture on the bus while it drove passed. In Holland, where they were scheduled to admire the blooming of the tulips, the tour guide only arrived at the garden 1 hour before the closing time and it was a mad rush for the folks to go around the garden (there were different themes in the garden). The flight was supposed to depart SIN for Rome on Qaatar Airways but the travel agent decided to change the route and fly to Milan instead because Qaatar offered a $500 discount for each passenger's air fare. This amount was not refunded to the customers. And because of the last minute re-route of the flight which customers only found out at the airport, they had to travel for up to 10 hours on the bus when travelling inter-cities because the itinerary was not planned for the a starting point in Milan. We were extremely disappointed with their service and wanted to cancel our honeymoon with them. But Desmond from CS Travel assured us that this will not happen but guessed what? 2 weeks before our departure we were told that the Europe tour was cancelled! It was our honeymoon! All flights to Europe were then fully booked as it was the Dec peak season. We had to settle for Taipei. Yet, till now, we have yet to receive our refund from CS Travel for our initial deposit. Travel with them at your own risk!