blackeyepea
New Member
A friend transfer her membership to me last Nov 04. Her membership ends in Mar 07. When we did the transfer, the expiry date for my membership is Jun 06. I question her why, she said since my friend's membership starts in Jun 04, she renewed mine by adding 2 years. But when my fren signed up that time, california fitness gave her an extra 9 mths,which is why her membership ends in Mar 07. I pointed out the mistake to the staff, and she said she is only in charge of doing transfer, I spoke to the GM who is in charge of signing up the membership for my friend. He said is a small problem, and he asked me to go ahead with using the Card, while he will upgrade my membership up to Mar 07 within 2 weeks. Ok, I happily obliged...But this 2 weeks turn into another 2 weeks, another 1 month, and another ...until now, the matter is not solved at all.
I question that GM and he always gave me a lot of excuses. Frankly speaking, I have been very obliging and keep my temper towards him, but I am getting very disappointed with the services of this centre...I called him up the last time, and he actually turn very rude towards me, and said he will call me back and just hanged up on me. He never called me at all till now...That was 3 months ago...I have long given up on this...I dont wanna wish to pursue this incident...but I felt really cheated. I called up the boss above him, no use at all. Say will call me, but never...I dont know what ti do. I dont know who to look for now to help me...
I question that GM and he always gave me a lot of excuses. Frankly speaking, I have been very obliging and keep my temper towards him, but I am getting very disappointed with the services of this centre...I called him up the last time, and he actually turn very rude towards me, and said he will call me back and just hanged up on me. He never called me at all till now...That was 3 months ago...I have long given up on this...I dont wanna wish to pursue this incident...but I felt really cheated. I called up the boss above him, no use at all. Say will call me, but never...I dont know what ti do. I dont know who to look for now to help me...