ting,
yup, its working now.
1st time hang, my phone also cannot switch on. then i let it rest a while then can on again.
but the safari one still hang, so my hb connect to itune to sync for me.
then ok leow.
ytd only, worst, no sound at all, call own phone, no sign of phone ringing, when put down the phone then the screen appear to deline or answer the call then hang leow.
then ytd my hb tried to connect to itune and sync again. then ok leow.
go to the shop no point one, must go to com centre to do one for one exchange.
did you buy the extended warranty?