frustrated!! I type a list of complaints and it is all gone!!
spoke to the hotel coordinator and the manager this morning!! so frustrating!! they twist and turn the words like roti prata!!!
ask for flowers petals for march in earlier on, the coordinator says will charge $50+++ crazy right, then i bargain to waive, why charge so ex, then she says she thot i asking for whole stretch of the march in, if only put 5 tables at the beginging of the march in will be FOC... then now the manager call, says that she will give whole stretch march in FOC flower petals, normally they dont give cos willl stain the carpet.... but since i signed under old managed, then they will obliged...
ask her to quote me the room charge if i want extra room for my parents, they say $180+++ now she told me it is without breakfast??!! if add breakfast it is $64+++ more!!! so i say ok fine, give my parents my anniversary stay breakfast instead...
parking coupon will be at $4 for extra coupon we purchased if not enough...
when we sign the contract for 25 tables, we quoted min to book the ballroom only, the ex-manager says can increase the waiver later when we incrase the tables, now the new manager says 48 max???? i mean it is so unfair right???? i told her to go and review first, cos itis not fair to us!!
ops sorry for the long complaints