hi emmie,
wow!!! how did u know u will find me here? so clever.
yup, i engage them for my kitchen. it was a great disaster.
i took up their package when i visit them after an exhibition. we felt that their package is quite worth it. the salesman pestered us to sign up for the rest of the reno but i refused. i dun trust the salesperson.... just din give me the assurance... my hubby is the one who insist in the kitchen package... i was so angry with him after that.
the person made a whole mess out of the kitchen reno. the cabinets were badly done and have to be altered a few times. the measurements were out such that my fridge and washing machine cannot fit. they managed to rectify that but it fits exactly, no allowance at all, heard it's bad for the machines....
the whole reno took 4 weeks.... they drag and drag... dun seem to care abt us...
after all those complaints, they asked their workers to come and redo which they came. but left with some touch-up which their workers never din finish. we think that they will surely come if they want to collect $$. since the touch up is quite minor, we decide to wait. but our main contractor was kind enough to help us with the touch up.
they finally contacted us after abt a month or two. it was then we found out that they overcharged us. we forced them to refund us subsequently.
heard they sacked the person in charged of our project that's why they din call for so long.