Hi Xueli,
I signed up with the lady boss , then was served by weiming. He could not make decision at all. Everything has to go thru his lady boss and was so fare up.
We called the lady boss n she don't sound friendly at all lor . Totally very different from the first time when we placed the deposit lor.
She last min then opened the VIP rm , in the end , the tables arrangement were changed. To minimise the chaning of arrangement , in the end we kept to the original arrangement and moved two tables which actually supposed to be of better view of the stage to the back end. Since it is last min right, we didnt manage to utilise the place allocated well. The tables were still squeezy and the back which is the location of the VIP left a lot of space in the end. So open liao also no use, too last min le.. if change everything , then will be more messy.
other than that , worst is that one of my table, the guests found a bee inside the food. Then my guest called me over and informed me. U know what, the manager or the person in charge trying to take away the food before we were there. Then my hubby asked them wht is that? and they kept quiet. And none of them apologise to us. At the end of the event, when everything settled , while making payment, we were waiting for them to apologize , they also never say anything. Super angry with their attitude.
Then when i went back to work , my colleagues actually told me that at the last dish,when my colleague's bf who wanted a second helping of the desert, the waitress already throw in all the bowls into the food. Oh my god ! where got this service de. I paid for the food leh...
So we called the lady boss and complained to her. And she said she will find out what happened. And after so many weeks, she never bother to call us and give us an explanation. Damn angry wif this kind of attitude. So now i already blacklisted Qian Xi Grp. My friend who was interested in the place also , i told her not to do so , unless she can put everything in black and white.
You lucky never place the deposit , if not u will face the same problem if u nv placed everything down in the contract. My wedding was a disaster and all thanks to Qian Xi group.
Anyway , u still got time to find. Me actually in a hurry de coz my hubby's mum passed away so i had to get married within 100days , so no time for me to shortlist restaurants tats why turn up like that... so angry ..I think u can try arena Tong Le. My colleague also held hers there and got positive feedback from her and the food also not bad.