Hi all, I have liaised with Fullerton and Mandarin Oriental to find out more about their package but decided to hold it somewhere else due to cost concerns. But i have to say that Fullerton's service is indeed marvelous. Their emails are responsive and they are extremely friendly , accomodating and take the initiative to find out what are your concerns. The person i liaised with at Fullerton is Melissa Lin and I highly recommend anyone of you to speak to her if you want to find out more, or eventually seal the deal.
As for mandarin oriental, if cost and value mean to you, I say go for it. Service and food are known to be great as well. However, sales team's service can be a hit and miss. Bethany was rather impatient and unfriendly over the phone. However, Sheena was a much more pleasant person to speak to.