I sign my packages in with Castalia August 2013, followed by October 2013 my ROM which I have 1 gown rented from them followed by January 2014 my photo shoots and wedding held in Singapore in upcoming MAY 2014.
Let don’t mention about the packages or prices I have signed.
During this period of time a lot of selection to be done from Gowns, hand bouquets, photos selections EVEN car centre pieces etc.
During all these selections done, especially brides have a common problem; that’s either cannot decide or is keep making changes. Staff whom handle me most of the time are Helen & Joey, they are “flexible” & professional to allowing us on the changes we have made. Of cos not too ridiculous changes I am referring here. (eg. After selection of my gowns for my actual wedding after 2 tries, I have decide to change away my selection).Before i even signed my packages, i actually tried more than 2times on the same gown to ensure proven i do really like this gown. From you could tell their patience on serving you especially i remembered it was on a busy Saturday.
Another good service I receive from Castalia are the PROFESSIONALIZE & PATIENCE of the photography services!! We are lead by “AH YUAN & WEI JIE”. How to I define PROFESSIONALIZE & PATIENCE . It’s very important that photographer will lead the couple into the photo shoot mood & brings out the atmosphere on the entire day of shooting. Especially couples tends to be feeling over nervous & uneasy
One more thing importantly I like about their services are they followed up VERY closely with couples on schedules! A friendly call on the day before the appointment. This very important couples upon preparing for their BIG DAY!
To us services are more importantly rather than the prices of the packages given. Monetary wise it could
flexibility work along it. But if you have encountered poor services guess its going to be a suffer for till your wedding ended. !
Hi! May I know how do they do about in bringing the dresses over to SG for actual day? Is there any extra charges?