Oops, very belated response. I actually fell ill after my shoot, lol. I think too much stress leading up to it, haha!
My shoot went really well, actually much better than I expected! My photographer was Max and my videographer was Jacob. Max is absolutely wonderful. I warned him from the start that my fiance and I were really bad at taking photos and he was so nice about it. Throughout the whole shoot, he really made us comfortable and coached us on the poses. I think we actually made things quite hard for him since we threw in unexpected little challenges like my little dog joining us for the studio shoot and having to deal with a rather frisky miniature horse during our outdoor shoot. He took it all with grace though and made the day so enjoyable and memorable for us. If only we could have him for our AD as well. :c Anyhoo, I have nothing but praise for him. He showed us a few sneak peaks from his camera and they looked stunning. He's really good with utilizing lighting and angles.
I have to give a shout-out to all of The Aisle staff there that day, including all the coordinators (some names I couldn't catch), Jacob, Jin Yen (my MUA), the other MUA and Ryan (the other couple's photographer). When my dog joined the shoot, everyone was so nice and welcoming to her. Ryan and Jacob even helped out when my dog was too distracted during the shoot. They were standing behind Max and joining him in making goofy little noises to get her attention. Ryan was actually on his break while his couple did their touch-ups between shoots so I thought it was really nice of him.
I also really loved Jin Yan's make up and hair for me that day! I topped up for her to follow us outdoors and I highly recommend it. Despite the weather not being too warm, it was super humid at the zoo so my fiance and I were both sweating. She, being the most efficient person ever, was doing constant touch-ups for me while we rode on the zoo buggy from one location to another. This saved us a lot of time and ensured that my make up was fresh.
On the whole, my fiance and I are eternally grateful to Jin Yan and Max. Being incredibly camera-shy, we thought the day was going to be quite excruciating but it was actually one of the best days ever. Even my fiance started to relax in front of the camera, which is a very rare thing.
The only thing that I thought was strange was the fact that my coordinator didn't make a single appearance throughout the day. In fact, I haven't seen her since my gown selection day back in Feb. Even the appointment for photo selection was done by a different coordinator. Still, all the other coordinators that helped me on the way (Jacqueline for the gown fitting and some others whose names I didn't catch on the photo shoot day) were really nice, helpful and efficient.
I know some BS allows to purchase all soft copies at a fixed price, hope they does too.