i do agree that some salesperson are not that good / knowledgeable... I guess some of them promotes certain brands because of more commission on "promoted" brands. Its pretty obvious!
Its difficult to find good sales people who provides fair and just knowledge on the products.
Again, have to consider, not all washer / dryer buyers are that "knowledgeable" like the younger group of ppl, who often come onto forum to read up and get some basic information.
You will see quite a lot of middle age / older group of men / ladies buying washers too, and i believe for them it really depends on their past experience (brands that they have used) or word of mouth ( friends / neighbours recommendation)
Maybe, its high time SOME salespeople starts to realise that when talking to more knowledgeable customers (like those reading this forum) are not keen to "entertain" such silly remarks made like Miele is no longer a good brand...
I know Miele is definitely a trusted brand, if i'm not bounded budget, i'll definitely jump at it...
just like if you compare a Merc / BMW to a Lexus or Toyota..... its not meant to be compared that way.....
Just my two cents worth opinion, dont blacklist me for it!