Unpleasant experience with Intricked photography

[Supergurl02]

Hello all!
please be careful when selecting your photographer for your actual day because I had some unpleasant experiences recently.

1) I was told that the original photographer (who is the owner) that I paid for is not available only on the evening 1 day BEFORE my actual wedding. He did not take initiative to contact me and inform that he broke his finger. He only told me when I told him the details of my location. It gave me no time to find alternative SO I have to accept whatever alternative photographer he gonna replace. He showed proof of xray with NO date/time and NO name.
2) I was promised to be compensated by reducing my processing time from 1-3 mths to 2 wks but I have to repeatedly chase him for the photos and updates. Only got it after 6 weeks.
3) Owner is totally not responsive on whatsapp. I contacted him 1 mth before my wedding to update some details but don’t receive his reply for wks. Yet he is very active on instagram posting heavily DISCOUNTED Photogrpahy package.
4) I wasn’t satisfied with the editing as we have agreed upon a certain style - it wasn’t delivered as promised.

Wedding is once in a lifetime experience and it can be very precious memories for many couples. I’m sharing this so that couples looking for any deals - must always do their research properly. Don’t just focus on the pricing only. This business tried to advertise their package at a very low price in market and it will definitely attract many couples.

 

[KLFamz]

I just transferred him money for my wedding AD and not receiving any response from him after. Do you have the contact number of the alternative photographer?

 

[Supergurl02]

I just transferred him money for my wedding AD and not receiving any response from him after. Do you have the contact number of the alternative photographer?

Replied you via convo.

 

[xmrhkt]

Hi Supergurl02, i am also experiencing the same thing. Do you mind sending me the contact number of the alternative photographer too? thank you.

 

[Cando]

I have the same unpleasant experience with intricked as well! Owner is not responding to my multiple replies after I transferred him the entire amount for AD. He was responsive before I transfer him the money but totally ignored me after i paid him. Is this a scam? Have you guys gotten any reply yet?

 

[Cando]

Hello all!
please be careful when selecting your photographer for your actual day because I had some unpleasant experiences recently.

1) I was told that the original photographer (who is the owner) that I paid for is not available only on the evening 1 day BEFORE my actual wedding. He did not take initiative to contact me and inform that he broke his finger. He only told me when I told him the details of my location. It gave me no time to find alternative SO I have to accept whatever alternative photographer he gonna replace. He showed proof of xray with NO date/time and NO name.
2) I was promised to be compensated by reducing my processing time from 1-3 mths to 2 wks but I have to repeatedly chase him for the photos and updates. Only got it after 6 weeks.
3) Owner is totally not responsive on whatsapp. I contacted him 1 mth before my wedding to update some details but don’t receive his reply for wks. Yet he is very active on instagram posting heavily DISCOUNTED Photogrpahy package.
4) I wasn’t satisfied with the editing as we have agreed upon a certain style - it wasn’t delivered as promised.

Wedding is once in a lifetime experience and it can be very precious memories for many couples. I’m sharing this so that couples looking for any deals - must always do their research properly. Don’t just focus on the pricing only. This business tried to advertise their package at a very low price in market and it will definitely attract many couples.

At least you got your photos... It has been more than a few months for me and I have not yet gotten any photos or replies from the owner!

 

[Supergurl02]

At least you got your photos... It has been more than a few months for me and I have not yet gotten any photos or replies from the owner!

My make up artist actually just msged me and told me that her VG friend told her that he heard that Intricked open another company as he contacted his VG in the market that he has a new company. I’m trying to find out what’s his new company name and gonna post it here so that couples will be more wary.
I received several personal messages that couples getting MIA from him too.
Yes I considered myself lucky that at least I got back my photos.
I found his company address from googling - #09-339 s530326

 

[Cando]

Thanks for helping us!!

 

[cbanks]

same experience here... He MIA-ed after payment, and will only reply 3-4 days to one message, you have to keep chasing or calling. However, photo quality is pretty decent still. I think you can consider Intricked if you don't mind bad service + cheap price but relatively decent photos.

 

[tellmeY]

Can I check what is the photographer name ? It seems is abit worried he didn't reply. Any one of you until now didn't recieve the photos yet?

 

[Supergurl02]

Can I check what is the photographer name ? It seems is abit worried he didn't reply. Any one of you until now didn't recieve the photos yet?

The owner/photographer name is Tiger.

 

[fattestcat]

Thanks OP for sharing!

We also had a similar experience with Intricked/Tiger.

1. He went MIA shortly after we made the downpayment and remained largely unresponsive in the months and weeks leading to our wedding. We had to send multiple bumper messages/reminders on Whatsapp just to elicit a reply from him, with an average waiting time of 1-2 weeks each time.
2. We were also informed just one day before our wedding that he has something on and will not be available on the first day of our wedding ceremony. He neither offered an explanation nor an apology, just told us that he'd send a replacement photographer. No compensation was offered in our case. While it is written in the contract that "reasonable efforts will be made to substitute another competent photographer, in the event whereby “Intricked” is unable to make it on the actual day", an earlier heads up would have been appreciated. Having to re-convey the important details of our wedding to a replacement photographer - on the evening before our wedding - was very disruptive to our wedding preparation. Based on what others have shared above, it certainly seems like it's a recurring theme where he excuses himself last minute.
3. He turned up for the second day of our wedding ceremony, but left halfway without informing anyone. We only found out that he has once again gone MIA when our bridal party notified us that there has been a last minute change in the photographer (again) - just minutes before our march in.
4. After the wedding ceremony, we sent multiple messages to Tiger in the subsequent months to follow up on the status of the photos, all of which he completely ignored. We eventually received the photos about 3 months later. We don't take an issue with the waiting time since it was already written in the letter of agreement that the editing would take up to 3 months, but would appreciate some form of update or the basic decency to reply to our texts in the interim.
5. Unsurprisingly at this point, neither the photos nor the editing turned out satisfactory. We ended up having to re-edit the photos ourselves, but only a minority were salvageable. Pictures from our tea ceremony were taken where many of our relatives' faces could not be seen, and many of our most memorable moments from the solemnisation and banquet were missed.

If you're already feeling stressed from the other parts of wedding planning, the uncertainties/insecurities that come along with engaging this photographer's service will make it far worse. While it is true that this company's pricing is comparatively cheaper than the industrial norm, we'd argue that the service rendered is still not worth the money.

Hoping to share our experience here so that others can make a more informed decision.

 

[Cando]

same experience here... He MIA-ed after payment, and will only reply 3-4 days to one message, you have to keep chasing or calling. However, photo quality is pretty decent still. I think you can consider Intricked if you don't mind bad service + cheap price but relatively decent photos.

the price is not cheap...

My pre-wed photography package is cheaper and better service...makes me regret changing now...

 

[Luvpersecond]

So sad to hear that this kind of unprofessional photographer still has many client and still in business