Hi everyone. My wife and I had our wedding dinner at Si Chuan Dou Hua Restaurant @ Plaza Hotel along the Beach Road a year ago. We were there tonight for our complimentary first year dinner. It brought back good memories of the place, and I thought I should do justice to the hotel by putting in a few cents of our worth about the restaurant.
Admittedly, it's not the same class as the 5-star hotel, but the service and food size were very commendable, and good value for money. All our guests had good reviews about the quality and quantity. The managers (Danny and Jenny Mak) were very accomodating too, and they made sure that it was a fuss-free wedding for us. The lay-out of the restaurant is however somewhat lacking, but nothing is perfect in this world. You pay for what you get. In addition, it is a pretty small restaurant, just enough for 20-24 at most. For us, the wedding dinner was mainly geared towards our relatives, and as we all know, the quality of food is of utmost concern of all relatives.
We had complimentary spa vounchers from their Spa (Is it Aspara?) and the complimentary 1st year dinner for both of us. It was a nice gesture on their part. Another example of their good service was that their manager had provided us with complementary fish & chips as dinner for us after the banquet, as they mistakenly gave our portion of dinner to our parents as takeaways. I am not sure about the rest of you, but the defintion of good service to me is how they rectify the situation if they err in the process. You can see whether the staff is really sincere in providing good service.