I have been very troubled by an issue happening in my hse. Hope all of you can provide me feedbacks or suggestions on wat can I do.
Since one mth back, I notice the ceiling area near the common toilet door start to have water seepages and black mould growing on the wall. I suspect is water coming from upstairs and called HDB to investigate.
HDB Sengkang branch office assigned an officer to my case and she came to see. She took photos using her nokia hp and I am like "Huh? using nokia hp take photos?" The photo quality are not good. She went off and said she will update me after she went upstairs unit to see their toilet.
She updated me that she will be arranging for the main contractor of our estate and the contractor upstairs to take a look and try to find out why. So I let her know a date I am avail and she will called me again when she fix with the other 2 contractors.
However, things turn bad.. water started leaking out from my common toliet heater switch. I called and informed her the situation and she immediately got hold of a electrician to disconnect my heater point in case any mishap were to happen. On tat same day, she also manage to get those 2 contractors to come down to my unit. My dad is ard that day to help me open door for them to come in. My dad overheard their conversation abt the upstairs unitâ€™s toilet door kerb that seems to have been hacked b4 and lay the granite tiles over. They end up concluding that HDB will do some water pressure test on the pipes and water flood tests on the toliet floor.
At nite, water also started leaking from my toliet lights switch which is next to the water heater switch(which was already leaking). The next day I called HDB officer to inform her and ask her to request the upstairs neighbour to minimize wetting the toliet floor.
The electrician came again and pull out my toliet lights switch to import to a separate switch box so tat we can temporary use it.
So, they conducted the water pressure test on the next day at the upper unit toliet, which is to test for any pipes leakage and there was no leakage. On the same nite, the water leakage on the 2 switches seem to have stop.
After few days(totally no water leakage and seepages seem to dry up), the officer and her supervisor came and did the water flood test on toliet floor. My hubby request follow them to see how they do the water flood test but was rejected as they do not wan both hse owners to have any face to face dispute. So my hubby request to see a photo of the toilet floor kerb. Again photo taken by the officerâ€™s nokia hp. From the photo, he noticed that the height of the kerb was abt half left with the granite tiles overlay on it.
After the water flood test was done, Both of them came to our unit to do inspection. There is no sign of water leaking. When asking how the water test was being done, from their description my hubby realized that the water was not flooded up to the point between the toilet kerb and the granite tile. He qns them why, and the ans is this is normally how their water flood test is like, it will only flood the floor and not until tat height. He request them to do the another water test to cover up to that height to see if water is leaking thru the gap but they didnâ€™t seem interested to test it again. They wanted to put our case under KIV. They proposed to repaint our walls outside the common toilet and ask us to inform them if any leakage happen again. They maybe planning to do water proofing ard the toilet kerb.
In case some of you may forget, HDB have a rule stating that for new flats, hse owners are not allowed to hack the toilet floor tiles and wall tiles for 3 yearsâ€¦â€¦and we have only stayed here for 1 yr. I guess you guys noe what I mean by tat
If you have any similar experience, pls shared with me and tell me the outcome.