WeddingWish
New Member
I recently held my wedding at The Arts House and unfortunately, my experience was less than satisfactory. I feel it is important to share my experience with other prospective brides to provide a cautionary note.
Throughout the planning process, the venue provider was disorganized and provided inaccurate information on multiple occasions. On the day of the event itself, the customer support was absolutely poor. They failed to deliver a cue pole that was promised to us, and an agreed arrangement was later rescinded on the basis of a "change in circumstance."
Overall, I found The Arts House to be unreasonable to work with and the experience was very disappointing. If you are a bride considering this venue, I caution you to be aware of the poor support that you may receive. I hope this review helps others make an informed decision about their wedding venue.
Throughout the planning process, the venue provider was disorganized and provided inaccurate information on multiple occasions. On the day of the event itself, the customer support was absolutely poor. They failed to deliver a cue pole that was promised to us, and an agreed arrangement was later rescinded on the basis of a "change in circumstance."
Overall, I found The Arts House to be unreasonable to work with and the experience was very disappointing. If you are a bride considering this venue, I caution you to be aware of the poor support that you may receive. I hope this review helps others make an informed decision about their wedding venue.