I started to consider Regent seriously after viewing their ballroom. The rest are sorta details lor. The banquet sales person was professional, but so were the rest of the hotels that I went to. And if you compare menu, its all about the same. Even the frills like cards and beer and decor. In the end, the distingusing factor comes to down to the one thing that the other hotels cannot replicate [which is their ballroom]. I honestly didnt even think about things like service and food because I already expected a certain level of standard for their services and food.
Like the other hotel I was looking at had free flow of beer, had a bigger capacity, free predinner snacks and a whole tonne of "freebie". but in the end, we decided that THAT wasnt important to us. So i guess, it really depends on what YOU want.
I'm also curious. What was the ONE thing about Regent that made you choose them?
By the way, is Regent a five star hotel?