Hi New Bride
Dun worry abt the food or svc if ur wedding is holding at the lawn area
I juz dun kw y a lot of ex-RM brides ve very gd feedback frm their guest abt the food n svc when they had their wedding at RM lawn but nt for RM ballroom svc
I had the same issue as wat ur frz faced when i had my wedding at RM last yr
The food that was served in the ballroom was cold, svc sux n food was nt up to standard
Thou feedback was given n demanded explanation frm RM y, no replies was received
However, b4 my wedding, Joys (whom was my coordinator) then was very helpful
The delay in replies cld be coz the coordinator are busy n they ve a lot of events to coordinator at RM too
So, u can put ur mind at ease