Pioneer spring restaurant @Mt faber

cobweb

New Member
am planning to have my wedding banquet @ pioneer spring restaurant @ Mt faber. how's the service and food? any comments?
 


shuki_50

New Member
Hi Siew Yee,

think the Orange Prawn with Macadamia Nuts is nice and the vege with sea cumumber and mushroom is nice...other dish is just alright...
 

vogie

New Member
Hi Shuki,
I've held my dinner there. Frankly i like the plc..though it's only a restuarant. The setting is nice.
 

jess_tan

New Member
Missy (vogie), can you email me the setting for the ballroom itself? I'm also holding my wedding in jan09. But i am sourcing for more photos from girls who have hold it there before, i need to know the colours for the table cloth etc. Hope you can email to [email protected]

Many thanks
 

fan82

New Member
Pioneer Spring is having a wedding show on 28 29 June 08. Why not we all go there take a look the place and their packages!
 

jworld

New Member
Though they try to market it as 5 or 4 star, the food is not anywhere higher than 3 star. The menu is not impressive.

My company had dinner and dance there in April this year. My staff asked for a bucket of ice and the waiter gave my staff one kind of look (like not happy to serve). I was very shocked cuz I spent my whole career life in service industry and this was totally unacceptable.

I asked for a plain water without ice. The waiter has problem understanding and I had to repeat three times. In the end, he gave me a glass of 7-up without ice!!

As it was a dinner and dance, so it ended very late. But to my utmost surprise, their service staff ended work at 10.30 pm!!!

I have heard many complaints from my own contacts.

If you all want to have it around that area, why not explore Prima?

If you want to have it because your husband-to-be is a safra member, then consider the one at Yishun which serves relatively good cantonese cuisine.
 

fan82

New Member
I attended a wedding dinner the day before yesterday. I and my family members love the place, especially their settings, colour of tablecloth and chaircover, special lighting system event better than some hotels.
The restaurant privide the excellent services.
I highly recommand Pioneer Spring Restaurant as the venue for your big day!
 

mmpw

New Member
I had bad experiences on last sat wedding dinner at pioneer spring and i never want my wedding to be held there
 

mmpw

New Member
just to share some experience i had at a wedding dinner @ Mt faber SAFRA (Pioneer Spring Restaurant). I have never had such bad experience before.

1. No single drop of water served when I was seated for at least 20 mins until I went to the supervisor and asked (which is my 1st time).

2. The way the waiter served us was so blunctly & rough. the soup & food spilled all over the table & bowls (the noodles tangling at the edges).

3. The food was so normal. The last dish (yee-mian) was so overcooked.

4. There were 2 weddings held (their doors just next to each other)and they are so closed that they shared same reception area. It was a mess.

5. Female toilets have no toilet paper.
 

escentacheerus

New Member
Hi,

I just went to view the place last sunday. If less than 33 confirmed tables, the VIP rooms will be open for public to use despite having wedding dinner. And the bridal changing room is small and not tidy. Guys, for those who have went there, wat do u all think?
 

jess_tan

New Member
for my own experience, unless you can take up whole place by yrself without sharing with others, you can consider. But my guests are not happy with the shark fins and fish, all comment on the same issue.Although they assured me that they are using good quality but guests say that the soup is too starchy. I thought even if they used the best quality, if the cooking method goes wrong, then no matter how , it would not be nice.

The fish is tasteless and too small for some tables. Ok, this i agree i might have some fault in this because they are specialise in cooking nonya assam fish, but i change it to teochew steam fish.

Overall, service is good! The restaurant manager, F&B manager and banquet manager did a great job.

And yes, those who are going to sign up with them be sure to discuss on the parking issues. They offer free valet parking when parking is not enough, but my guests were deducted parking fees upon entry and some even tipped the valets for their services.
 

fan82

New Member
I think they are stiil the better place than others. you could look for Joyce for assistance. She is the Marketing Director in Pioneer Group.
Recently I signed a package with her. I and my hubby are happy with her professional advise and service.
 

ryan79

New Member
Dear all

I may have to give up my wedding package with Pioneer Spring Mount Faber Safra due to posting to overseas. Wedding date is on 18 Sept 2010 (Saturday) for 30 tables, selling price at S$699nett per table. Please PM me if you are interested.
 

jsquare

New Member
Hmm...seems like the reviews for Pioneer Spring is not that good. Am considering the restaurant as the decor is nice. Now I am hestitating. Any more reviews to share pls?
 

jsquare

New Member
Hmmm...today i tried a few dishes with my HTB and mum, all seems ok. Esp like the prawn in orange sauce and nonya assam fish
happy.gif
Ee Mian is nice too. But cuz we made appointment in advance, so they could have put in extra effort to cook as well...so not very accurate to judge.

My coordinator told me last time, they charge $300 for pre-event cocktail to be served. So i guess the couple did not pay extra for the cocktail, that's y nothing was served to the guests.

Anw, i am happy with the coordinator's service and restaurant ambience and food so far. Most prob will sign with them next week after i view Suntec Pearl River.
 

jsquare

New Member
Hi brides to be / groom to be,

I am seriously considering to sign my wedding banquet with Pioneer Spring this weekend before their promotion ends. Can anyone advise whether it is a wise decision to sign with them? I dun see many reviews since 2007, and am very worried. Their perks is super attractive and the setup is nice. Pls kindly advise anyone?
 

joanne_lim

New Member
I'm holding my Solemnization @ their KTV room this Sept 2011. But before tat I do an research that their foods is quite nice so as the my coordinator is helpful also..
 

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