Park Hotel Orchard

angelblush

New Member
hi all
i'm badly affected by the whole business...
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evevanus

New Member
i am very disappointed with their services. they have stopped yr2005 banquet in their restaurant and never even inform the affected couples.my hubby call them up then get to know abt it.

worse thing is they are holding to our deposit!!
 

rynryn

New Member
hi evevanus, ive nt made cfm booking yet, oli block e date.. im worried coz CP my top choice..had cal Wendy but she never mentioned much.. oli mentioned e tranfer of ownership.. u bk CP Ballroom or LongJiang restaurant?

hi angelblush, wat happened?? pls tell us more..
 

angelblush

New Member
mine is with long jiang. all their banquets from mar onwards affected. so will be my june dinner. but they'll still carry on business for those prior to mar. i pity the couple who had theirs booked for mar. at least i'll still have time to look for another venue. what's worse is that they'll still holding on to my deposit too! seems like money control over there is tight. they'll not commit until the new buyer takes over and say something.
 

babe99

New Member
hi angelblush

wat happen? i tot they mentioned nothing will be affected for banquet dinners, its only a change of owner for the hotel? if its affected, why are they still taking in new banquet dinners in year 2005?
 

evevanus

New Member
i booked LongJiang, sad to say i'm the mar one. i have made numerous calls and personally meet up with the manager. They cannot give us a positive suggestion and have hold on to my deposit too!

angel, did they ask you to bring forward your wedding date by this year 2004 instead? they have suggested to me and I feel that this is a ridiculous idea.

hope i can receive a satisfied answer from them soon or else i am thinking of going to CASE.
 

rynryn

New Member
hi gals, ive juz called Wendy, LongJiang will be undergo renovation & thus all 2005 dinners will be affected, ballroom dinner will be held as usual.. LongJiang chefs will still continue preparing e food 4 e ballroom.. but cant help worryin abt e receivership.. itz risky 2 place deposit...
 

evevanus

New Member
hi rynryn, i was not told about the renovation thing during my meet up with them yesterday. the person in charge has said that the hotel ballroom will be affected too.

they seem to be telling different couples different stories.
 

rynryn

New Member
hi evevanus, me reali mad at them, my boyfr juz called LJ, they told him itz e receivership problem.. but wendy mentioned abt e renovation!! she even assured hotel ballroom will nt b affected..
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angelblush

New Member
hi all,

really not too sure y they still taking up new deals. and renovation??? didn't hear of that. i was advised to look for a new venue cos my June dinner is affected. i tried calling the manager John regarding the deposit. couldn't get him so spoke to Shirley but she has to check with John. then i just couldn't wait. went down on Sun with my friend to see John personally. same too, he cannot give a positive answer about the deposit. he still has to refer to someone higher up there. my friend then suggested that i bring forward the dinner to Feb. it was quite a rush the past 3 days. went to see someone to get a new date for Feb. had to call my bridal shop to bring forward everything. finally managed to get Shirley and informed her about the change in date. they're recently very busy with the sale of mooncakes. u can call them but not easy to reach them. actually, i'm worried about the standard of service now with this thing happening. else i'm fine with the Feb date. however, cos of this, i'll have to look for another photographer. sigh...
 

doo

New Member
Hi all,
I'm Jan05 CP bride, booked the ballroom with them, really worry if the ballroom will be affected too?
 

rynryn

New Member
hey gals, any update on Crown Prince ??? Wendy can oli feedback to me nx wk aft she checked w her "higher management" ..
 

evevanus

New Member
really disappointed with the hotel management. they are unable to assure me my wedding day and asked me to look for other venues AND worse thing is did not refund me my deposit. in fact, they tell me that there is zero chance of recovering the deposit!!

that is so unethical of them!
 

rynryn

New Member
hi eve, u spoke to e hotel manager personally? Wendy still haven get back to us.. u found another venue oredi ?? me made bookin wif Grand Plaza Parkroyal y'day durin their wedding show.. perks beter den Crown Prince.. actuali wanted to wait for Wendy's reply but..... tin itz reali a risk !!
 

tea

New Member
hi gals,
jus to check, which is affected by the receivership. LJ restuarant or corwn prince ballroom ??
 

koon22

New Member
There is no promise that we will get back our deposit. I therefore encourage affected couples to collaborate with me to file legal action against Crown Prince Management
 

koon22

New Member
I am presently looking into a better way to resolve the deposit dispute through CASE. Other affected couples can go to www.case.org.sg to check out the details before we go for the lawyers. I will update you guys on the reply given by CASE to me regarding our deposit.
 

evevanus

New Member
we spoke to the hotel manager personally. and also speak thru the phone with their auditors from EY, we tried very hard to get these people and end up they say there is zero chance of getting back the deposit. how can they do a business until like tat!

Koon, you booked for next yr banquet too? the restaurant or the hotel?

and yes, i'm definitely going to CASE to resolve it.
 

koon22

New Member
Hi Eveanus: mine is ballroom May 05, How about I post the reply from CASE here, it seems to me that my message to appeal to other couples to step forward on sunday night was lost on sunday night.

My talk with the Ernst and Young guy Melvin was that we are the non-secured creditors and he could not promise us any specific amount of money back. EVEN $1 is considered to be money back. It is like buying a drop to zero stock in stock exchange.

I requested him to issue a letter to void the contract, make us a non-secure creditor and return our deposit on first instant. BUT HE AND HIS BOSS REFUSED.

The $2000 deposit was stated in the contract to be non-refundable. Since it is a fradulent contract, we can still get back $2000 plus still claim for addititional damages. I am thinking of claim for damages (intangibles like anger and frustration)and fraud(because they decieve us into signing a fraudulent contract) Can get about $5000 to $6000 per couple Minimum. if all this is accounted for. That is why I want you all to step forward
 

koon22

New Member
I suddenly realised that Crown Prince hotel can walk out on all coupls at any time and pocket all the deposit without paying out a single cent based on such a fraudulent contract.

In fact, I have some wild thoughts on how to get back our money. BUT>>...
 

evevanus

New Member
hi Koon, can post in this forum the reply from CASE? i am sure all affected couples will be benefited. we could probably gather a name list here.

1) evevanus
2) Koon
3) jennyN
4)

i believe there are more.
 

koon22

New Member
I am thinking of at least 20 couples from LJ and ballroom, then one shot we give Crown Prince a ultimatium. Either they pay up our deposit or we sue them for more.
 

evevanus

New Member
its private message.
tat is the message will be send to our email address instead of being posted here in the forum which is seen by everybody.
 

koon22

New Member
Once I find out the status, CASE is willing to take up the case. This is the reply from them.

Total fee is :25(membership)+10(admin)


Here is my letter to them and their reply:-

Reply from CASE:-

Please visit Accounting and Corporate Regulatory Authority (ACRA) website http://www.acra.gov.sg/ (10 Anson Road #05-01, International Plaza, Singapore 079903. Tel. 6325 3731 / 6325 3732) to check the background of the said company.

Please try to find out the particulars of the receiver in order for us to write to the receiver with your request. Should you need our further assistance, please see the attached. To print out the said company’s particular (via internet or through their office) you need to pay $5.

Otherwise, if the company already closed down you need to call 64355056 or 64355573 MULTI DOOR COURTHOUSE to lodge your complaint.


Best regards

Katherine Lee (Ms)
Consumer Relations Officer
Consumers Association of Singapore

170 Ghim Moh Road, #05-01
Ulu Pandan Community Building
Singapore 279621

Hotline: (65)6463 1811
Fax: (65)6467 9055
Website: www.case.org.sg
To: [email protected]
Subject: Crown Prince Hotel Wedding Banquet Dispute

My letter to CASE:-
Dear Sir/Madam,

Thank you for taking your time to handle my compaint. I would like an advice on my present case for the Crown Prince Hotel take over and the possibility of getting back my $2000 deposit.

I have recently signed a contract with Crown Prince Hotel for holding my banquet on 07th May 2005 and paid a $2000 non-refundable deposit

As the Hotel is undergoing transition (it is having a tender on Nov and they are now in recievership), it has send me a documentation stating that the hotel are unable to
determine the intentions of the potential purchaser and they are unable to give me assurance that the Banquet bookings after February 2005 will be honoured. There was no mention of refund for my deposit on the void of contract or any compensation for the affected wedding couples.

On a telephone conversation with Melvin from FORWARD INVESTMENT PTE LTD, I have requested them to issue me an additional document stating that :-

1) Crown Prince Hotel is unable to honour and therefore void my contract
2) That I become a non-secure creditor of Crown Prince Hotel.
3) That I can recieve $2000 deposit back for void of contract on first opportunity.

However Melvin said that the management have no intention to do so, stating that the first documentation issued is sufficient considered to be void of contract and that I will surely
get my deposit back. ( Amount not assured by the other party of in the telephone conversation)

I hope CASE can settle my dispute and help me retrieve my deposit back. I presently have no membership yet with CASE, but would
join immediately if you can resolve my case for me.<center><table border=1><tr><td>
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EMAIL INVITATION.doc (29.7 k)</td></tr></table></center>
 

seesee

New Member
i'm new to this thread, i understand that crown prince is undergoing transition. can some1 enlighten me on wat should i do? cos i'm also a CP bride.
 

koon22

New Member
Hi SeeSee, If your wedding banquet is after 28th February, then you are affected. please private message me for further details. You can also refer to previous post for course of action
 

koon22

New Member
Just click on my nick name or any other nick name. See the name's profile. Then click to send message at the bottom of the page.
 

koon22

New Member
Hi Eve And Jenny,

The CASE could not handle our case due to the fact that it is just an Association and therefore does not have the right to legally enforce the return of the deposit that Crown Prince Hotel Owe us.

They recommended that we seek our claims from Small Claims Tribunals .
Please visit www.smallclaims.gov.sg
 

koon22

New Member
Ok for the affected couples, this is what is going to happen:-

Nov : Hotel sold to new management.
Dec/Jan : 230 million debt paid to all 3 banks.
Feb : Previous Management close shop

So ???? Where is our deposit in the time line?

If all of us go Small Claims tribunal

Nov : Hotel sold to new management.
Dec/Jan : 230 million debt paid to all banks. $2000 each to all affected couples
Feb : Previous Management close shop

That is what I am trying to do.
 

evevanus

New Member
Hi koon, I have file a record with CASE. Beside going to SCT (small claims tribunals) we can also lodge a complain to the Singapore Hotel Association which Crown Prince is a member.

We have to resolve this matter as soon as possible as it will be bleak once the sale is done and the new management takes over.

So Koon, when will you be going down to SCT? Maybe we can go together.
 

koon22

New Member
CASE not much of use, Mine was only recorded but I did not become a member of CASE. I will go SCT in the Saturday morning at about 9. There will be a lot of people with grievances so I need to be early.
 

northgal

New Member
Hi all,

I just happened to step into this forum and I would like to share my knowledge on company law. My personal advice is not to be relied upon for making any decision as I am not a qualified person in law nor hotel industry.

A contract is binding if there is an offer (yourself), acceptance(CP) and consideration ($ exchange hand). The contract that you pple have signed with CP is a valid contract because it meet all the above 3 crieria. If CP is unable to deliver the service on the contracted day (actual day), u pple can definitely sue for damages. Sueing for damages at this point of time is definitely out of question cos CP has yet to confirm that it is unable to carry out its duties. The letter merely indicate that they may not be able to, i.e not that they are unable to.

Since a receiver (ernest &amp; young) has been appointed, it automatically imply that someone, most probably its creditor has already brought this matter to the court and if CP is a member of any body, the body is most probably have been notified. Under e S'pore law, once a receiver has been appointed, even the directors and shareholders of CP will have no power to interfere in its matter any longer. The receiver has all power in the company's affair.

It is understood by the law that if one is not a secured creditor, one will automatically fall into the catergory of unsecured creditor. No black and white is needed to prove this.

Since a receiver has been appointed, it also indicate that cp is unable to repay all its debt. The receiver's responsibility is to realise cp's asset and distribute it back to the creditors, in an orderly sequence determined. Secured creditor has priority over unsecured creditor. Not all co. under receivership will liquidate. A lot of the time if the co. is operating well, another investor will buy over the co. The receiver will determine what is the best option for the company.

In my opinion is that even if u pple r to complain to CASE or SCT, it is of little use. Remember, it has already been reported to court as by a receiver has been appointed and the receiver is in the midst of settling the matter. Nevertheless, may wish to try to sue under 'unfair transaction' instead. This rule came out recently to protect consumer who are unable to sue under contract law.
 

koon22

New Member
To all hopefuls and Northgal,

It is sad but it is true : CP will not honour the contract. I must sue or they don;t pay up
 

northgal

New Member
Koon,
Secured creditor means that a borrowing party offered 'security', which the lender may posses ownership if the borrowing party fail to carry out its duty. For e.g, a company may have borrow money from a bank to finance its operation. The company may have offered its office building as 'security', which means that if the company do go into bankruptcy, the office building will belong to the bank bcos the banker is a secured creditor. Some creditor may request for security before they are willing to supply goods to the company too. The company may have offer 'all goods in the warehouse' to be the security and in the event that they can't pay, the goods belong to the creditors.

All secured items are filed by the Registry of Companies as required by the Singapore Companies Act. These secured crediotor will have priority over claiming these items in the event of liquidation. The balance proceed that the company may have left will then be distributed to the non-secured creditors.

There is no way that you can changed your status into a secured creditor.

In my opinion, it is very likey that an investor will take over cp. Isn't it a good investment opportunity?
 

evevanus

New Member
i am wondering where is the justice in this society.

they can continue business and spend such a big sum of money to advertise on the newspapers to sell their mooncakes but refuse to return us our money.

any couple can be a victim. we will continue to persue this case, to an extend of even publicise it.
 

koon22

New Member
Nothing in black and white means I am not a creditor. Now all the couples have no rights over the balance proceed.

I must request for a simple document stating that :-

1) Crown Prince Hotel is unable to honour and therefore void my contract
2) That I become a non-secure creditor (or creditor) of Crown Prince Hotel.
3) That I can recieve $2000 full amount of deposit back for void of contract on first opportunity.
 

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