Hi guys,
Just held my banquet over the weekend with panpac, and all our us had a enjoyable time. The food was great and amended according to our request (my mother who is very very picky and difficult person gives her thumbs up too).
My banquet manager for the day was joesph, jackson and thompson (catering manager), another person who has helped alot is this lady in the banquet team (elaine). All of them ensure that my wedding went smoothly and no gitches.
Here are my rating for the various category (out of 10):
1) Food (9)
2) Service from banquet waiter and waitress (6)
Some of my guest say that the waiter cleared the food without asking even though there are still food inside
3) Service from thompson (9.5)
Simply the best service from thompson (meticulous, sincere, and the best service from him), i would say it would even be better than Ivan if he were STILL around
4) Service from banquet managers (Joesph, Jackson, Elaine) (9)
Helpful and attentive to details
5) Hotel services (room service, luggage, etc) (7)
Can be improved by being more iniaitive
6) Panpac management (catering director)(6)
Too calculative with small little nitty gritty things
7) Overall (8.5)
Would recomend friends to go hold their banquet there, provided they must be prepared with research and preparation to neg with them