Novotel Clarke Quay

[beezwax]

Dear all,

To begin with, I'm quite sympathetic with all the hotel reviews. Sure, there may be hiccups here and there but to have these types of reviews shows that we as Singaporeans or PR's have to be so low with ransacking our brains for all these complaints just to get a discount from the hotel?

Everyone knows that the service industry has been affected by the recent cutting of manpower in order for locals to work but obviously, none of us locals wants to work in these kind of low paying jobs and facing demanding consumers.

For once, if we imagine that's someone else's rice bowl that we are going to put sand in, clearly shows what type of "compassionate" people we are.

Think back gals and I'm going ahead to book if the perks that any other hotels can't seem to match but I will still weigh the pros and cons. To tell you all the truth, I have fallen in love with the Phoenix Ballroom and clearly, I'm celebrating my wedding and not running a business. Believe in this philosophy, a wedding is to 'SHARE' joy with your close family and friends and it is not to 'SHARE' cost.

If you believe in this, I'm very sure our short fallen service industry people out there will appreciate everyone better and they will feel better to serve you.

"Be Served or to Serve?"

Think the food chain. It goes round and round.

 

[cindyopw]

Hi

As I've decided to cancel my wedding banquet, I'm willing to give it away to any couple who is keen. I've yet to sign the contract, ill just have to link you up with the hotel.

Novotel @ Clarke Quay
22 Dec 2013 (date cannot be changed)
Cinnamon Ballroom
Min 18 Max 26 tables
Original price: 1128 NETT

- $200 off per table
- free flow beer
- free flow wine
- 2 night stay in bridal suite
- day use room for helpers
- complimentary use of function room for solemnisation
- 20% parking coupon
- food tasting for 10 pax
- free weekend high tea buffet for 2 pax

I've paid a deposit of 2k, which ill be forfeiting on Monday. If you're keen please let me know by tomorrow.

[email protected]

 

[Phua Poh Sim]

just wanted to share a hilarious experience at novotel hotel when i attended my friend's wedding in march last month.

we asked for tea many times and finally one of the servers told us "it is being brewed"... haha this was at the start of the banquet.

never mind. when the soup came... the server poured an entire piping hot bowl of soup on me! i didnt make a scene. he probably was a PT server and i didnt want him to lose his job and pay docked. so i got up and went to the restroom to clean up.

thank god i wasnt scalded. =)

i thought nothing could go any worst than a bowl of soup poured on me.

into the dinner... the same server dropped his knife after slicing the steamed fish ON ME!!!

he is really lucky i am a good-natured person.

i dont think his manager ever found out either =)

 

[David Ko]

Hi,

I'm David. I have a package to let go.

But date is 22 June 2013. Very urgent.

Destiny Package at $1078nett per table of 10 persons x 16 tables
Pre-dinner cocktail for all guests inclusive of soft drinks, mixers and mixed nuts.
Free flow of soft drinks (no juices), mixers and Chinese tea throughout the dinner.
Complimentary ONE bottle of champagne for toasting.
Complimentary ONE barrel of beer (30 litres) throughout the dinner and TWO bottle of house wine (750ml) per confirmed table OR FREE-FLOW of beer from 8pm to 11pm and ONE bottle of house wine (750ml) per confirmed table

Complimentary ONE night stay in Bridal Suite
with exclusive wedding mementos special amenities and buffet breakfast for two

Complimentary ONE night stay in Standard Room (room only) for helpers

- Day Use room will be convert to overnight stay

I can go to 900$ and negotiable.

Contact me [email protected] or 82284176

Appreciate it.

 

[Ronald Ng]

i find novotel very inflexible, everything also cannot. Agree that the ballroom is big and nice, but services/coordination and everything does matters too.

 

[David Ko]

Hi,

This is a price revision. Now price is $678 per table.

I'm David. I have a package to let go.

But date is 22 June 2013. Very urgent.

Destiny Package at $1078nett per table of 10 persons x 16 tables
Pre-dinner cocktail for all guests inclusive of soft drinks, mixers and mixed nuts.
Free flow of soft drinks (no juices), mixers and Chinese tea throughout the dinner.
Complimentary ONE bottle of champagne for toasting.
Complimentary ONE barrel of beer (30 litres) throughout the dinner and TWO bottle of house wine (750ml) per confirmed table OR FREE-FLOW of beer from 8pm to 11pm and ONE bottle of house wine (750ml) per confirmed table

Complimentary ONE night stay in Bridal Suite
with exclusive wedding mementos special amenities and buffet breakfast for two

Complimentary ONE night stay in Standard Room (room only) for helpers

- Day Use room will be convert to overnight stay

Contact me [email protected] or 82284176

Appreciate it.

 

[Sarah Huang]

Hi all,

I missed the BOWS Wedding Fair. Heard they are giving out some good rebates. Anyone care to share? I also heard their Phoenix Grand Ballroom is undergoing renovation. Anyone has seen it?

 

[jovialin]

Any latest updates on novotel?

 

[kittyapple]

Any latest updates on novotel?

Hi Jovialin, I have signed with them on January 2013 this year during the BOWS show. Until now, I have changed 2 coordinators and I am currently with my 3rd because the earlier 2 left the company. I have yet to liaise anything or meet up with my 3rd coordinator because I still have time before my wedding in May 2014.

 

[Sarah Huang]

Hi all, anyone heard anything about the Phoenix Grand Ballroom?

 

[Iam_Lala]

Hi all, anyone heard anything about the Phoenix Grand Ballroom?

Heard will be undergo renovation soon

 

[xandrala]

Took a viewing of the ballrooms which have just undergone renovation recently. I really like the interior of the ballroom with high ceiling and no pillar. especially love the private reception area very unique. only thing to pick on is the facade of the building. but i guess the accessibilty compensates its flaw.

 

[Pillowcase]

Any recent reviews on Novotel lately - I'm keen to sign up but reading reviews from way back 2009 til now, it doesn't seem to have changed much ? I understand each hotel has most of its bad rep published online but for Novotel it seems like it's really mostly 90% bad reviews.. They may be offering really good perks but all may be due to these negative reviews that they are not getting as much businesses thus the price differences compared to a fellow 4-star. Help!

 

[nica]

Hi. I'm keen on Novotel but abit worried after reading all the reviews.
Are there anyone that attended the wedding there? Reviews pls.

 

[nica]

Any recent reviews on Novotel lately - I'm keen to sign up but reading reviews from way back 2009 til now, it doesn't seem to have changed much ? I understand each hotel has most of its bad rep published online but for Novotel it seems like it's really mostly 90% bad reviews.. They may be offering really good perks but all may be due to these negative reviews that they are not getting as much businesses thus the price differences compared to a fellow 4-star.

Hi pillowcase,
Did you get any review for Novotel ? Or have u confirmed any hotel which is gd n within budget? Care to share?

 

[Pillowcase]

Hi Nica,

I did not go with Novotel after gut feeling with the coordinator and the reviews given, I think there are few recent ones around different forums.

 

[nica]

Do you mind letting mi know which hotelu book?

 

[Pillowcase]

Pm-ed ya

 

[angelynling]

Pm-ed ya

Hi Pillowcase, could you please PM me too? Thanks a lot

 

[Pillowcase]

Pmed-

 

[ming1]

Hi guys, im planning to hold my banquet here, does anybody has any new feedback? Like for example the food, service etc. I read the previous comment and some is very negative.

 

[aerosmith]

honestly food is really bad.... please avoid....

 

[starshar]

I sign up with novotel because it met most of my requirements. But I did not sign up during their wedding show, because I wanted to secure a date in 2016. However, they did throw in free standard room for 1 night and offer me 2015 prices for my banquet in 2016. Now I am abit regret because it seems like you can get really a lot of discounts off from wedding show. Am I worrying too much?

 

[Dan Tan]

I sign up with novotel because it met most of my requirements. But I did not sign up during their wedding show, because I wanted to secure a date in 2016. However, they did throw in free standard room for 1 night and offer me 2015 prices for my banquet in 2016. Now I am abit regret because it seems like you can get really a lot of discounts off from wedding show. Am I worrying too much?

since you have signed, you should stop worry and make the best out of it

 

[klijing_sg]

Hello All, novotel is having a show this weekend and I'm really keen to book with them.. but would like to gather some feedback before making a decision.. anyone has any reviews of them in terms of service, food and perks?

 

[smile_evon]

Hi all, just finished our wedding dinner at Novotel last Sunday. Our experience was pretty good with them.

The co-ordinator, Candace, was quite prompt in sending reminders to us and guiding us along with the prep works.
Banquet manager for the day, Mr Iqbal, also gave us a lot of tips and ensure all the events follow through. He was brief about our sequence for the day and helped us managed a lot of things. He even add a creative first dish march in for us.

Food wise, the guests mostly said that it was ok. We top additional money to upgrade the fish to red grouper and it was really fresh and worthy!
Only pity is the red wine which i thought it was a bit too light bodied & young for me. But white wine was pretty ok.

I took a really long white wedding gown for the first march in, the travelling to the bridal suite was pretty manageable for me in my 4 inch high heels.

The staff ratio to table was close to one to one, VIP has 2 person. Perhaps it is holiday time, so they managed to get more part timers.
Although some probably are first timers, so the way they cut the fish or serve the dessert is not that pro but still acceptable for us.

Jia You!!
Evon

 

[jamieloi]

Hi! Any more recent reviews with novotel? I want to book my wedding lunch with them as they match our criteria but am having some worries cause I have seen quite a number of bad reviews about them.

 

[leen_10]

Hi ... I booked my banquet with novotel during the BOWS wedding show , now then I see there are so many bad reviews about the hotel .
Anyone held your banquet there recently , can give some feedback ?

 

[klijing_sg]

Hi ... I booked my banquet with novotel during the BOWS wedding show , now then I see there are so many bad reviews about the hotel .
Anyone held your banquet there recently , can give some feedback ?

Some were very long ago before the hotel renovated? I guess different weddings had different experiences..
Don't think too much once you have booked.

 

[Franyeo]

Hi all, just finished our wedding dinner at Novotel last Sunday. Our experience was pretty good with them.

The co-ordinator, Candace, was quite prompt in sending reminders to us and guiding us along with the prep works.
Banquet manager for the day, Mr Iqbal, also gave us a lot of tips and ensure all the events follow through. He was brief about our sequence for the day and helped us managed a lot of things. He even add a creative first dish march in for us.

Food wise, the guests mostly said that it was ok. We top additional money to upgrade the fish to red grouper and it was really fresh and worthy!
Only pity is the red wine which i thought it was a bit too light bodied & young for me. But white wine was pretty ok.

I took a really long white wedding gown for the first march in, the travelling to the bridal suite was pretty manageable for me in my 4 inch high heels.

The staff ratio to table was close to one to one, VIP has 2 person. Perhaps it is holiday time, so they managed to get more part timers.
Although some probably are first timers, so the way they cut the fish or serve the dessert is not that pro but still acceptable for us.

Jia You!!
Evon

Hi Evon,

How much did you top up for the fish to change to red garoupa?

Thanks

 

[lorrainelee0008]

Hi Evon,
yes, may I know how much is the top up to change the fish?

 

[janiceee]

Held my wedding banquet (Cinnamon Ballroom) and solemnization (Level 5 Function Room) at Novotel Clarke Quay on 27/6/15. Overall feedback I've received from my guests is good! My experience with them is excellence!

My coordinator is Candace Koay and she did an excellent job in assisting us throughout and accommodating to our requests. Kudos to Andrew (the manager in charge of that day) and his team in coordinating the programme of the night, making sure everything goes on as planned and smooth. The feedback on the food from my guests overall is 8/10. Food is being served fast and our programme starts around 8pm and ends around 11pm. Several feedbacks on the reception were impressive. Some of my guests told me the mini treats especially the mini cakes were nice and they seldom see this layout being served during reception as most reception only served cocktails.

My wedding package was $1100++/table, Destiny Package =) We did not top up and change the menu. Chose Soon Hock for the fish and got good feedbacks =)

Cheers to Novotel! =)

 

[smile_evon]

Hi Evon,

How much did you top up for the fish to change to red garoupa?

Thanks

Hi Evon,
yes, may I know how much is the top up to change the fish?

sorry for the late reply, didn't login much after wedding is over!
i cannot remember the exact amount, better to check with your co-ordinator. I guess within 100 per table…
They will deduct the price of the original dish from the price of the dish that you intend to change

Jiayou!

 

[santajean]

Hi all!

I'm a Dec 2016/Jan 2017 BTB here.

I understand that Novotel had reno their ballroom recently (last year). Hence, I would like to know the reviews of Novotel Hotel, before I make any decision.

TIA!
Cheers!!

 

[mcsy]

Hi Esther, which ballroom did you use?
My bf and I viewed the cinnamon room, and felt that the number of projectors were too few (only 1 at the left side, so a little awkward for guests seated facing the right).
Not sure if this was a problem you faced?

 

[klijing_sg]

Hello! I was a Novotel bride. I was one of the first few to use their new ballrooms. I can attach some photographs for u to see. View attachment 28132View attachment 28133View attachment 28134

How was the food and service?

 

[uglygirlgirl]

Anyone signed Novotel at the bows this wkend?

 

[soon hj]

nah was considering but did not. just went for site inspection today and the perks given to me were not as great as the ones during BOWS. any more recent reviews on novotel and your wedding experiences?

 

[klijing_sg]

nah was considering but did not. just went for site inspection today and the perks given to me were not as great as the ones during BOWS. any more recent reviews on novotel and your wedding experiences?

There is another BOWS in April or May I think. If you can wait till the next bows for the perks and if you like the hotel can book there. Or keep a look out if Novotel will be having a show?

You can try to bargain I Guess if there is not much perks?

I booked Novotel at their wedding show in 2014 for my wedding this year. In the end bows had better pricing. ;(

 

[K-Lim]

Can i check with any past Novotel brides if the hotel was very strict on the RIPS & Compass music licences? Were you able to use your own song list during the banquet without furnishing either licences?

We were very surprised to see the copyright licence clause in the contract and when we requested for the licenced song list they have, we were aghast at how old & limited the song list is. There were actually quite a few breakup songs in the list like "If You Leave Me Now" by Chicago! Furthermore, the latest songs they have seem to date back to 2012...

We were really hoping to set a nice ambience with our curated songs and having to buying these licences will be a hassle and a major irritation. Hope to hear that previous brides were able to bypass this...

 

[Blubelle]

Anyone has any recent wedding with Novotel@clark quay. Went to the recent BOWS in May. They seem to be the only one that have additional charges with special date. Not much negotiation allowed. Also looking at York Hotel

 

[meen19]

Anyone has any recent wedding with Novotel@clark quay. Went to the recent BOWS in May. They seem to be the only one that have additional charges with special date. Not much negotiation allowed. Also looking at York Hotel

Not only Novotel, i think most hotels have additional charges for eves & public holidays. And even F1 racing period is also additional charges for hotels like MBS.

Which date are you looking at?

 

[girlisbabe]

Hi,

I am a BTB in 2017! I've booked Novotel for my banquet but I am wondering if anyone knows the march in will be a long or short one for the cinnamon ballroom?

 

[klijing_sg]

Hi,

I am a BTB in 2017! I've booked Novotel for my banquet but I am wondering if anyone knows the march in will be a long or short one for the cinnamon ballroom?

I think it won't be very Long because the ballroom is quite small.. You might want to check with the hotel to confirm..

 

[girlisbabe]

That's what I thought too... thanks for the reply

 

[imarket]

Hello, can provide me some reviews on Novetel CQ? Thanks

 

[foohappybride]

I think it won't be very Long because the ballroom is quite small.. You might want to check with the hotel to confirm..

Hello, the pictures on this blog should be able to give u a better idea
https://ourcozynests.com/2016/07/31/novotel-singapore-clarke-quay-wedding-banquet-review/

 

[JoleneEngg]

Hi there!
Can anyone advise me on the good review at Novotel? Considering to sign up with them but saw quite a few number of not so good reviews Have their food improve over the years? Thanks!

 

[Sushella]

Hi all,

Min requirement for Phoenix Ballroom is 30 tables, I may only have ard 28 tables, not sure if it's negotiable?

 

[Sushella]

Hello! Anyone used their outdoor location for solemnization?
Visited the site at around 6pm+, found out that it's actually quite hot outside (no wind at all).