4te3n
New Member
Earlier this month they had a sale of gowns. (well know boutique)
Each couple was only given 15 mins to select and purchase.
It was a rush and I was forced to make a decision on the spot.
Telling me that if there's anything about the gown, I can bring it back to the shop. The sales person kept insisting that I take the gown she presented to me.
I knew it right away that it's a size smaller hence I asked if I can alter for free accordingly.
I was told that I can just bring it back to the shop.
Sales person did not mention anything about me bearing the cost of alterations and no exchange is allowed.
I bought 2 short dress and 2 long gowns.
During selection, sales Person told me that she will give me the string to tie the back of the gown (should come with it) but when I got home, it wasn't there.
I tried calling the shop, but there was no response.
I emailed and request to alter/exchange it of the same value as well as to collect the string for the gown, I was being rejected totally upon request.
What should I do with the gowns now?
Totally disappointed with the response and service.
Each couple was only given 15 mins to select and purchase.
It was a rush and I was forced to make a decision on the spot.
Telling me that if there's anything about the gown, I can bring it back to the shop. The sales person kept insisting that I take the gown she presented to me.
I knew it right away that it's a size smaller hence I asked if I can alter for free accordingly.
I was told that I can just bring it back to the shop.
Sales person did not mention anything about me bearing the cost of alterations and no exchange is allowed.
I bought 2 short dress and 2 long gowns.
During selection, sales Person told me that she will give me the string to tie the back of the gown (should come with it) but when I got home, it wasn't there.
I tried calling the shop, but there was no response.
I emailed and request to alter/exchange it of the same value as well as to collect the string for the gown, I was being rejected totally upon request.
What should I do with the gowns now?
Totally disappointed with the response and service.