Hi All,
We booked our package some 18months ago and held our wedding lunch banquet on 18th Nov 2012 which was a Sunday. Our coordinator was initially Gladys who Handed over to Jeremy after she left. Both were most professional.
Overall, it has been a most pleasant experience from start to finish.
PRE DINNER
1. I admit it was sometimes challenging to get the coordinators and email response can be slow. However as the wedding date approached, Jeremy was prompt in reply of the emails and SMS-es. To be fair, the were no delays with regards to the prep and no last minute changes on the part of the hotel. All the promises were delivered. Indeed Jeremy tried his best to accede to our requests even the last minute ones which made things a lot easier for us.
2. We particularly enjoyed the food tasting. Many had told us not to expect much in terms of the food quality but we were surprised by the quality and quantity of the MBS food. I must say that the actual day food tasted as good as if not better than food tasting.
3. Our Pre wedding shots at sky park a few weeks befre the actual wedding was also a great experience and only made possible with the help of Jeremy,
WEDDING BANQUET PROPER
1. Bridal suite was lovely, high floor, good view, lotsa space for makeup to be done in the room. There were 2-3 concurrent make up going on for the bride, mothers, etc and yet there was ample space for other helpers to sit around and chill. The in room dining vouchers were also most useful.
2. Most guests liked the food, some even went as far as to say it was one of the nicest ballroom food they have eaten. One of our friends signed the MBS wedding package after our wedding and even skipped the food tasting as they had been sufficiently impressed with the MBS food at our wedding.
3. One of the reasons why I felt our wedding went quite smoothly was because we held ours on a Sunday lunch. There was only one other wedding happening concurrently with ours and so most of the staff at our wedding were experienced and hence minimal glitches. I was told that very night, there were another 6 wedding dinners, I can only imagine his stretched the staff are and hence u would expect service quality to drop and likewise food quality. Just my 2 cents worth.
3. AV support was fantastic as MBS had proper AV area and crew to support the wedding, as we had special performance items and a number of montages, this was quite important.
4. We had a golf buggie go up and down the long corridor as our wedding ballroom, Smpor Junior ballroom was right at the end of the long corridor so having the buggie for a small fee to fetch our elderly guests up and down was most helpful.
5. All in all, we had a smooth wedding, credit to all the staff and crew who helped us on that day and special mention to Jeremy who popped in ever so often on the actual day to make sure things went well.
POST WEDDING
1. Nothing much to say here except all went well and smooth till checkout.
2. I actually booked a few extra rooms for my family and friends and the hotel was kind enough to upgrade my guests' rooms so that they could be in the same tower as the bridal suite n tower 1 which was a much shorter walk to the ballrooms as well.
3. I actually lost my IPad at the reception at checkout and the hotel dutifully retrieved it for me and safe kept it till I came back to look for it. That's why I am able to write this post on my iPad. Special thanks !
ALL IN ALL, thumbs up and I would recommend MBS if u r considering it as ur wedding venue
