I'm deciding between M-Hotel & Holiday Inn Orchard City Centre since they're both the same price... I don't really like M-Hotel's ballroom because of the march-in and the pillars blocking the 4 tables view from behind (banquet suite). Plus points are the dressing room on same level and jacuzzi in bridal suite.
However what's really holding me back is the coordinator, Evangeline. I tried to arrange a site inspection with her and she told me she's only available during weekdays and office hours. So I managed to meet her by taking a half day leave. When I reached the hotel, I called her mobile she didnt pick up until 5-10 mins later then she called me back. A week later I called her to make a tentative booking. She didn't pick up my call when I used my mobile but picked up my call when I used my office phone. She said she wasnt working and would call me back later... but she didn't. It was after a few days that I emailed her regarding this and she replied saying the tentative booking was done. Either she forgot about it, or she just couldn't be bothered. How to trust this kind of coordinator?! *sigh*
However what's really holding me back is the coordinator, Evangeline. I tried to arrange a site inspection with her and she told me she's only available during weekdays and office hours. So I managed to meet her by taking a half day leave. When I reached the hotel, I called her mobile she didnt pick up until 5-10 mins later then she called me back. A week later I called her to make a tentative booking. She didn't pick up my call when I used my mobile but picked up my call when I used my office phone. She said she wasnt working and would call me back later... but she didn't. It was after a few days that I emailed her regarding this and she replied saying the tentative booking was done. Either she forgot about it, or she just couldn't be bothered. How to trust this kind of coordinator?! *sigh*