Hi hitsubi,
Apparently. they changed their event organiser a couple of times oredi. I was glad that I got Steven who is quite experienced. Maybe Robin is a new guy there.
As for catering, my food was recommended by Steven from Patara Thai & Siam Kitchen (halal). He strongly recommended them as their food quality and consistency was good. Heard Purple Sage wasn't consistent with their food quality. Maybe now, Little Bali don't even want to use the ones I got.
As for the way Robin spoke to you, well, sometimes, it is better to meet face to face. Some people just dun have good tele-communication skills.
Anyway, hope all goes well for u just as I did.