Hi victim,
I also got my lightings from lighting square.
In fact, I got my entire house lightings from them.
Yes, they tend to mark up 100% - 200% on the price tags.
Hubby and I know roughly what is the price range and we cut down their price until we only pay slightly less than $500 for the my whole house lightings (exclue downlights).
If are expecting excellent service, then maybe not them.They are the mediocre ones.
When the delivery guy came, they just tell us if there is anything, just call the boss (who happens to be the one who entertain us).
We just wonder why he say that, maybe got too many complains already.
There were some defects on 2 of my lightings, some chips and stains, and we also got no problem with the replacement.
I guess we are lucky.
One thing to note. Don't make cash payment outfront. Pay deposit only and balance only after you received your goods.