Who serve u in BI? Jessica or Emily? Josphine is good in massage. I understand why u don't like BI becos indeed it can be quite noisy there. BUT most of the times, it is very quiet. I have been there 3 or 4 times and i end up nearly falling asleep on the sofa there. Personally i would suggest u go for BI becos frankly speaking, BI really offer much better value package in term of LD. For LD, u only get to enjoy the discount if you recommend someone. Otherwise, u need to pay in full which can be quite ex depending on your skin condition.
LD is not so flexible as compared to BI. Jessica is always there to be flexible.
To answer your questions:
1. No matter whether u signed package or not, once u spent >$200, u become their member.
2. The therapist can be arranged provided the lady who served u is flexible enough. For my case, my first therapist is Natalie - she always go by the book. My second therapist is serene - she is very flexible and allow me to book under her for my next session. Thus depending on your therapist. Indeed there is this clause that stated u cannot choose your therapist.
3. Most of the time, i find that LD doesn't hard sell but varies from branches to branches.
FOr your info, u should be aware that BI currently have a very attractive promotion on going, thus u may want to check it out and compare both.
I would go to BI if not for the distance. I stayed in sengkang and Compasspoint LD seem so much convenient.
Btw, BI's eye treatment is very good! Much much better than LD.