Hotel Fort Canning cancelled our booking.

[Annabel.C]

Hi all,

Apologies for the broken English, we need some advice.

Our Wedding was originally set to be in May.

However me and my Fiancé were informed last minute that our hotel reservation with them was cancelled due to hotel renovations.

To be clear, they informed us with less than 6 months to the occasion on the grounds of unforeseen circumstances and offer us full refund as a form of 'compensation"'.

We have no choice but to signed with another hotel (at a higher price).

Honestly, how is this fair to any soon to be newlyweds??

Any advice would be greatly appreciated.

 

[Marcus.A]

Hello!!

We are in the same boat (and hotel) I believe, would appreciate it if can chat privately.

Can contact me at 9070 6143

 

[EKWH]

No personal experience but i've heard from multiple friends that the hotel should be the one to pay for the new package that you take up.

Good luck!

 

[Queenie.K]

Hi all,

Apologies for the broken English, we need some advice.

Our Wedding was originally set to be in May.

However me and my Fiancé were informed last minute that our hotel reservation with them was cancelled due to hotel renovations.

To be clear, they informed us with less than 6 months to the occasion on the grounds of unforeseen circumstances and offer us full refund as a form of 'compensation"'.

We have no choice but to signed with another hotel (at a higher price).

Honestly, how is this fair to any soon to be newlyweds??

Any advice would be greatly appreciated.

Hi Annabel, I have received the same update. Would you mind to share how's the situation?
Our wedding is on Oct, however the wedding coordinator shared the renovation will be complete on Oct 2025 ( no date).
Hence, we're thinking if should we ask for refund and look for another venue.