Dear Nicole,
I'm glad you enjoyed your honeymoon to Europe. Yes indeed both Switzerland and Italy are very nice in their own way. Of course you do know that the reason for the high prices in Switzerland is because of arguably the world's highest standards of living and thus one of the highest salaries in the world of the Swiss. It's like Malaysians coming to Singapore and finding everything expensive.
My wife and I have been to France three times in the last three years, and each time, we have thoroughly enjoyed our stay. The French people are among the most misunderstood people in the world. Now, I must admit, there is definitely a higher proportion of snobbish people in Paris compared to outside of Paris. Once you leave Paris and go to any other town or village in France, the people are decidedly nicer. I am not making excuses for why the people are snobbish, but in an cultural misunderstandings, it helps if we know a bit more about their background and their side of the story.
The French are extremely proud of their language, and one of the things they expect (unfairly or not) is that tourists and visitors to their country at least do try to speak a little French. So if we walk into a shop or restaurant and start speaking in English, do expect to get ignored. On the other hand, if they can see that you are making your best effort to learn and to speak a few phrases, they will generally chip in to help you and will usually switch to English.
Also, the younger and more educated people as well as working people tend to be more open about speaking English than the rest. To sum it up, the French people do not discriminate so much on skin-colour, but more on language-ability; i.e. if you can speak some French, you are "in", else you are "out".
Then there is that thing about etiquette, which incidentally is a French word. The French are rather particular about etiquette, and practices which are acceptable in SG, are completely unacceptable in France. Some things we do in shops unwittingly offend them, which partly explains the sometimes 2nd-class treatment you get from them. We are also guilty of treating certain people in Singapore in a 2nd-class way for various reasons. It's similar.
The other thing about the French is that they are much more guarded people than say, the Americans. They treat people basically in only one of two ways; either you are a complete stranger, or you are like family. That is why most of them appear very cold towards strangers. It's different from say in America where everyone is all smiles. In fact, if anyone walks around the streets smiling to his or herself, the French think that they are weird. It's not right or wrong; it's just the way it is in France. They are not a particularly smiley people.
We have experienced the most wonderful hospitality in the world from a French couple who are currently staying near Lyon. They treated us just like family and brought us everywhere bearing all expenses, even though they hardly knew us. I dare say that even we don't treat most of our guests in the same way.
I completely agree with you about the terrible traffic situation in Paris; though honestly it is not much different from driving in CBD during peak hours or in any big city (London, New York, etc.) during peak hours. The metro system in Paris is among the better (and cheaper!) ones in Europe. It may not be the cleanest, and it is quite old. But I dare say it is far better, topographically wise, than our own MRT system. But of course it is not fair to compare since theirs is much older than ours and they have some 14 lines, compared to our 3 lines or so. Every place in Paris is at most within a few hundred metres from a metro station.
So to sum up, what I must say is that to enjoy one's experience to France (and especially Paris), it does take a bit of homework and even possibly some basic French lessons to enjoy the trip. There are also several books explaining culture shock to non-French people that are useful to read. Probably most people won't be bothered and will continue to be offended by them (rightly or wrongly it is not for me to say); but those who do find out more will be richly rewarded in this increasingly globalized world. Of course this does not apply just to the French but to all nationalities.
Happy traveling to all SGBrides forummers during this festive season.