I got a complaint for HIPV..at first i was quite firm that i will sign up with them as the price is reasonable to us. We went down on monday to meet the coordinator K and have a look for the venue, she came down and talked to us and firstly bring us to orchid room at basement which can accomodate 20 tables my FH and i dont like the place as it is at basement so she told us got a better ballroom which is crystal ballroom, before she bring us there she called her colleauges and found out that the date that we want already taken. Is ok, we still going on to view the crystal ballroom. I quite impressed with the ballroom although the date was taken but we still got other optional date and now she told us, actually advisable for us to view the actual setting before we paid deposit. Ok, this was a very good advise but she again told us that, if we cant make our confirmation by monday or tuesday we going to lose the S$1,000 discount and no choice have to pay for the full packages.
I was so angry and ask her immediately,was there any wedding going on last week, she told us YES. Then i ask her, this viewing was planned a week ahead, why dont she just let us know the promotion going to end and may be we can arrange to see the setting even though she's not around the subsequently we only confirmed the booking. her answer is simply she is not around. After that, she dont even bother to sit down and discuss the perks and price with us. So dissapointed with her attitude.