withualways
New Member
Do u have the official website for Grand Roxy Park Hotel? I'm thinking of a poolside wedding. What is the price per table for weekdays and weekend? Thank u.
Grand Mercure Roxy Hotel (formerly known as Century Roxy Park Hotel)
- Thread starter dabee
- Start date
Hi all,
Me and bf went to Grand Mecure Roxy Wedding show just now.
I guess cos we have a tight budget to work with, we intend to hold our wedding dinner there next Jan.
I think the not-so-good service coordinator, Katherine, left...which is a blessing right?
I met up with a new girl, transferred from Room reservation side, her name is Gowri. She seems young but very accomodative lady.
Glad to meet her too.
Due to min table requirement, I am likely to take Roxy Room at level 4. Any couple held or attended wedding held there? Please kindly share with me any feedback, photos, etc for that room ok?
[email protected]
Me and bf went to Grand Mecure Roxy Wedding show just now.
I think the not-so-good service coordinator, Katherine, left...which is a blessing right?
Due to min table requirement, I am likely to take Roxy Room at level 4. Any couple held or attended wedding held there? Please kindly share with me any feedback, photos, etc for that room ok?
[email protected]
cuddly_miumiu
New Member
I held my wedding few months ago at GMR hotel and I was quite dissapointed by the some of services provided. There was much hiccups on my actual day.
Though we had explanations for some of the issues, but it is quite unlikely that we would want to step into dat place again.
Though we had explanations for some of the issues, but it is quite unlikely that we would want to step into dat place again.
sleepygal79
New Member
Hi miumiu, wat happened? Hopefully not the same hiccups as mine.....
dingdong_8
New Member
Hi Miu miu & sleepygal,
Is it possible to share the hiccups that u have encountered during ur weddings as GMR is one of my selected choices. My email add is [email protected]. How are the foods? Anyone would like to share???
Is it possible to share the hiccups that u have encountered during ur weddings as GMR is one of my selected choices. My email add is [email protected]. How are the foods? Anyone would like to share???
dingdong_8
New Member
hi Dewy,
how was the service and food???
how was the service and food???
dingdong_8
New Member
Hi Elaine,
how was the service? the food was so-so only??
how was the service? the food was so-so only??
cuddly_miumiu
New Member
hi sleepygal, the problems I faced could be worse than yours.
I have encounthered poor cust service & co-ordination and lousy systems. We had already voiced out our dismay & supposed our then co-ordinator told us she will rectify & improve on relevant areas & send us a report after investigations. Never received any news from that day onwards. Anyway, don't have much expectations from them.
I have encounthered poor cust service & co-ordination and lousy systems. We had already voiced out our dismay & supposed our then co-ordinator told us she will rectify & improve on relevant areas & send us a report after investigations. Never received any news from that day onwards. Anyway, don't have much expectations from them.
christineonglc
New Member
hihi... i have booked grand for my wedding dinner. But now need to let go the package with 2000 bucks (for the deposit) as, i'm pregnant, and would be able to make it for the dinner. The date is changable. Let me know if u wan more details on the package.
Evan was your one & only coordinator when you signed contract with them?
My current coordinator is the 3rd one... within 1 year plus after signing contract.
1st was Xinyi, 2nd was Evan, 3rd is Gwen. Gwen should be my last coordinator bah..
*finger-cross* just another couple of weeks till wedding day..
My current coordinator is the 3rd one... within 1 year plus after signing contract.
1st was Xinyi, 2nd was Evan, 3rd is Gwen. Gwen should be my last coordinator bah..
*finger-cross* just another couple of weeks till wedding day..
jascmy, not only yours... mine as well...
utterly disappointed with the sound system, the service by the service staff.. can you imagine that my bridal room wasn't even decorated as bridal room.. the bedsheet was just plain white... majority of the guests complained about their sound system and services... gosh...
utterly disappointed with the sound system, the service by the service staff.. can you imagine that my bridal room wasn't even decorated as bridal room.. the bedsheet was just plain white... majority of the guests complained about their sound system and services... gosh...
hi jascmy, sorry for the late reply.
we did feedback to them when we check out of the hotel. but the coordinator's reply was disappointing. i can't rem exactly what she said. but she offers a 1 night stay in the room within 1 year, starting from our wedding day.
in any case, i'm just glad that this wedding thingy with roxy is over.
we did feedback to them when we check out of the hotel. but the coordinator's reply was disappointing. i can't rem exactly what she said. but she offers a 1 night stay in the room within 1 year, starting from our wedding day.
in any case, i'm just glad that this wedding thingy with roxy is over.
berries_stanz
New Member
Anyone have their wedding or attended wedding at GMR? How's the food?
lavend3rmist
New Member
i just attended one ROM at Roxy recently. The hi-tea spread was very pathetic for the value (i saw the package price online). Food was terrible, either too oily or totally tasteless. The green tea tiramisu was the nicest of all. Walked past the restaurant serving normal buffet to walk-in guest, i wished the host had booked us in the cafe rather than wat we had.
drizzles54
New Member
Oh mrspiglet,
that is so disappointing to hear
I will be having a high tea / ROM on 17 Jan 10...
what foods did yr host choose that were so bad? Cos we were given a list to choose... prob the most I could do now is to skip the foods that u reckon is lousy?? Hmmm... so sad to hear dat...
Any gals out there had their ROM here? Any comments??
that is so disappointing to hear
I will be having a high tea / ROM on 17 Jan 10...
what foods did yr host choose that were so bad? Cos we were given a list to choose... prob the most I could do now is to skip the foods that u reckon is lousy?? Hmmm... so sad to hear dat...
Any gals out there had their ROM here? Any comments??
lavend3rmist
New Member
hi drizzle, i saw the food list on their website too. it seems that the spread for hi-tea is really little in terms of variety.
Some of the worst:
Deep-fried Sugarcane Prawns - I've don't understand why issit served as cold appetizer. Deep fried food shd be served hot! It ended up very cold and oily. More like prawn-cake, i cant taste or find any prawn at all.
Seafood Ball with Melon Seeds - Totally tasteless and cold. I don't taste any seafood at all. We had to scrap away the melon seeds cos it just made the whole thing worse.
Mini Pizza - Very mini hawaiian pizza. Once again, its cold and hard. Even my kiddo nephew didnt crave for another serving.
Pandan Chicken - i'm not sure if this was the name. It's wrapped some leaves, i tot it was the nicest of all cos at least it's still warm, but my hubby thinks its too oily.
I didnt manage to try all the food, cos hubby ate faster than me and he was warning me that its not nice, so i didnt continue eating the rest. but to be fair on the review, the bee hoon and the satay was nice. So we depended on satay to fill our tummy. Green tea tiramisu was well-received too.
There's a normal restaurant for buffet/hi-tea right outside the function rooms. My suggestion is probably to go there try out some of the food and pick those available on your list? Maybe can get ur coordinator to throw in as a FOC food-tasting session.
Some of the worst:
Deep-fried Sugarcane Prawns - I've don't understand why issit served as cold appetizer. Deep fried food shd be served hot! It ended up very cold and oily. More like prawn-cake, i cant taste or find any prawn at all.
Seafood Ball with Melon Seeds - Totally tasteless and cold. I don't taste any seafood at all. We had to scrap away the melon seeds cos it just made the whole thing worse.
Mini Pizza - Very mini hawaiian pizza. Once again, its cold and hard. Even my kiddo nephew didnt crave for another serving.
Pandan Chicken - i'm not sure if this was the name. It's wrapped some leaves, i tot it was the nicest of all cos at least it's still warm, but my hubby thinks its too oily.
I didnt manage to try all the food, cos hubby ate faster than me and he was warning me that its not nice, so i didnt continue eating the rest. but to be fair on the review, the bee hoon and the satay was nice. So we depended on satay to fill our tummy. Green tea tiramisu was well-received too.
There's a normal restaurant for buffet/hi-tea right outside the function rooms. My suggestion is probably to go there try out some of the food and pick those available on your list? Maybe can get ur coordinator to throw in as a FOC food-tasting session.
drizzles54
New Member
Hi mrspiglet...
tks so much for the reviews, I appreciate it
Will highlight to the P.I.C abt the food when I meet her next week to finalise the details.
Haiz only can hope they improve their standards...
tks so much for the reviews, I appreciate it
Will highlight to the P.I.C abt the food when I meet her next week to finalise the details.
Haiz only can hope they improve their standards...
lavend3rmist
New Member
most welcome dear! i hope it was just a one-off accident. Probably also becos the host didnt choose the right combi of food.
One thing to suggest, do cater for more wine (at least 1 per table), if your guest does drink wine. The host ran out of red wine and was quite embarrassing when guests were requesting for it. there wasn't any arrangement to ask the hotel to serve in-house wine as backup!
One thing to suggest, do cater for more wine (at least 1 per table), if your guest does drink wine. The host ran out of red wine and was quite embarrassing when guests were requesting for it. there wasn't any arrangement to ask the hotel to serve in-house wine as backup!
I did not managed to eat during my high-tea ROM last yr. I only got to eat the left over food. I can see that satay, bee hoon and green tea tiramisu is the best as they are nothing left for me. My Mum and father-in-law also mentioned that these 3 dishes are the best. The rest of the food that are left for me are not nice at all.Maybe because they are already cold? Esp the Har chong chicken, it taste like normal fried chicken instead of har chong.
I attended my friend's poolside wedding at this hotel recently and I must say that the decors put up by the hotel were badly done. I understand that each table is $800+. Food-wise is 4/10 especially the steam fish which tasted like mud! The sound system was also not up to mark.
sleepygal79
New Member
wow, it had been a long time since i last login to this page.
seems like a lot of couples oso face problems with GMR. after giving them the feedback for my wedding dinner, Evangeline was assigned to follow up our "grievance". however, she is not proactive enough to follow up my case until we keep on calling her to "remind" her about it and kept chasing her for the remedies. she eventually passed the whole thing to her colleague. how disappointing!! do halw-way then pass on someone else. fortunately, her colleague is a better customer service person, she followed up and make the necessary arrangements.
seems like a lot of couples oso face problems with GMR. after giving them the feedback for my wedding dinner, Evangeline was assigned to follow up our "grievance". however, she is not proactive enough to follow up my case until we keep on calling her to "remind" her about it and kept chasing her for the remedies. she eventually passed the whole thing to her colleague. how disappointing!! do halw-way then pass on someone else. fortunately, her colleague is a better customer service person, she followed up and make the necessary arrangements.
alwaysanonymous
New Member
Its only those with issues that will post.
Hi Lil_Dewy, can share your blog with me? i have made a deposit at Grand Mecure for May 2011.. Would like to have some feel of the place. My co-ordinator is Gowri. She is quite efficient in replying emails, normally within the day or next day..
[email protected]
[email protected]
jazzshoegirl
New Member
Hi can anyone share with me the Wedding Banquet & Solemnisation packages?
kindly email me at [email protected].
Many thanks and much appreciated
kindly email me at [email protected].
Many thanks and much appreciated
blushingbride2b
New Member
cld any1 share your wedding photos of the deco at GMRH? My email is [email protected]. Many thanks
blushingbride2b
New Member
hi , im thinking of having my reception at GMRH. Does anyone have any picturs to share? Wld be great help. Pls email to [email protected]. Many thanks
Hi all, i have signed up with GMRH, poolside wedding dinner in May 2011, so no photos to share yet. But i understand from the co-ordinator tat there will b a poolside wedding this sat, 23rd Oct 10. So my SO and i are planning to pop by the c the decor. But not sure wad time is the wedding though, my SO have not asked the co-ordinator.
Hi,
Anyone has any reviews or comments on Grand Mercure Roxy Hotel? I am planning to hold my wedding banquet there next year. Any recent photos of the banquet place will be great. Please send to [email protected]
Thanks
Anyone has any reviews or comments on Grand Mercure Roxy Hotel? I am planning to hold my wedding banquet there next year. Any recent photos of the banquet place will be great. Please send to [email protected]
Thanks
crea
Member
Seems like the chat and reviews for this hotel has stopped for a while...
I went to hotel to take a look at the ballroom recently and i heard the food is nice, catered by their Chinese restaurant. Planning to drop by the upcoming bows to sign up a package. Anyone had a wedding with them? Any reviews to share?
I went to hotel to take a look at the ballroom recently and i heard the food is nice, catered by their Chinese restaurant. Planning to drop by the upcoming bows to sign up a package. Anyone had a wedding with them? Any reviews to share?
kellyyyyylove
New Member
Hi, any brides having their dinner at grand mercure ?
happymarriage
New Member
saw their recent promotion when i visit BOWS...anyone approach them? 