Hi BTB and GTB,
My wife and I just had our wedding on 27 Feb 2011 and we have written a complimentary letter to GCW especially to our Senior Events Manager, Banquet Manager and waitress who have helped us tremendously. We only posted so late because we went for 3 weeks of honeymoon! =) This is what we have sent to them:
"I signed a wedding package around one year ago. During this one year of preparation, Elizabeth has always been very attentive to my request. She helped me alot and I am very grateful. Without her excellent service, the whole wedding would not be so successful. Her excellent service, her pro-activeness to help me to solve issue really touched me. During my actual dinner, Elizabeth even came down personally to assure me that everthing is going to be perfect. She even helped me to adjust my gown before the marched in. At that moment, her excellent service Again warmed my heart again. In addition, I would like to compliment on Selvan as he helped us once during our food tasting a few months ago and for his excellent service then, I specifically requested for him to help us. Before the dinner, I panicked and his calm style of handling issue somehow calmed me down. During dinner, he showed a very systematic way of doing things, and could see that he was very experienced in his job scope! Excellent service, Selvan! Lastly, I would like to compliment on the young lady Jin Xiang, who helped me to hold the tail of my gown. She used to help me once on my food tasting. Her excellent service for both times warm my heart too.
Whole preparation for around one year wouldn't be as beautiful if I didn't have them helping me. Specfically to Elizabeth who really touches my heart with her sincerity, with her warmness, with her excellent service.
Comments by guest were good food, services were fast and good (except for the toilet light is down at that time.
Thank you GCW for making my wedding such a beautiful and memorable one.
From,
Happy satisfied bride
"