I just had my wedding at GCW on 3 Oct 09. I just wanna share my experience with all of you.
Regarding JM Floral, when we first went for our appointment, she fly kite. Didnt turn up. Subsequently, she came my house and promised to make it up to us and offered us red roses on my guest tables. My theme is red roses and I only have 13 guest tables and 1 VIP table.
However, the guest tables was NOT decorated according to what Dolly has promised us. As you can see from the attached photo, the guest tables are very plainly decorated indeed and we have had some negative feedback on that.
Secondly, the roses on the rose stand had their covers on and the roses were not able to bloom (see attached photo). Our guests had noticed that during the wedding and thought it odd. We also thought that this was very poorly done. I was also informed that the rooms were decorated on a last minute basis and that could be why it was not done with much heart. This was certainly something which we thought disappointing as the theme of the wedding was definitely red roses.
In summary, JM Floral has given us a very negative impression of their business, being negligence on not only appointments, but also on their jobs which is a once-in-a-lifetime event for the newly-weds.
Please do all u can to ensure that they deliver their promises on your floral decorations.
We also noted that our banquet manager was not briefed on some of the details and had to be briefed by my hubby instead during the final briefing at 5pm on the actual day. We felt that it could be more stress-free for the couple if the banquet manager could meet the couple for the rehearsal/briefing, together with the wedding planner before the actual day.
My planner for GCW is Elizabeth and overall, she's done a good job! I'm also a Di Gio bride - served by Sandy and Josephine. They are very nice too!
Good luck ladies!