Would anyone be kind to email me the hotel packages at gallery hotel?? Thanks!!
[email protected]
[email protected]
Gallery Hotel, anyone?
- Thread starter tazy
- Start date
crazyshopper08
New Member
Hi I'm interested to have my solemnisation at Gallery Hotel. Can anyone email me the hotel ROM package pls? Thank you!
[email protected]
[email protected]
harbingerg
New Member
halo halo anyone has ROM and wedding package to email me? thanks!
Dear all.. I will like to recommend Gallery Hotel. I just had my ROM there Dec last year.. my coordinator name is Juliana and I am very satisfied with her service.
Coz I am doing DIY decorations so have quite alot requests from the hotel. But so far Juliana is quite accommodating and helpful. So you gals can consider having your ROM there..
Coz I am doing DIY decorations so have quite alot requests from the hotel. But so far Juliana is quite accommodating and helpful. So you gals can consider having your ROM there..
ning_piglet
New Member
Hi sammyhazey, any photos to share?
Hi sammyhazey,
Would you be able to share the package you got for Gallery Hotel? My email is: [email protected]
Would you be able to share the package you got for Gallery Hotel? My email is: [email protected]
kunniqinwa
New Member
i just emailed Gallery Hotel yesterday to enquire abt their ROM package.. most likely will be taking their Hi-Tea package.. anyone had theirs there before? how was it?
hi, anyone has pics to share of their wedding/ROM at Gallery Hotel? ple email me at [email protected].
Anyone here feels that buffet style wedding dinner a little cheapskate anot? tks.
Anyone here feels that buffet style wedding dinner a little cheapskate anot? tks.
whitequeeniie
New Member
AM interested in knowing the wedding packages of Gallery Hotel. However, none get back to me about it.
Our wedding on 17 july was a smashing success at Zenden Gallery hotel! We're fairly certain there is not another couple that had such a fantastic time at their own wedding. We are equally sure that it was due to the smooth sailing operation made possible by the manager and staff of Zenden. The service we received went beyond our expectations. We were able to enjoy the company of our friends and family because the staff made sure that everything was orchestrated beautifully.
One of the excellent services provided was the decorations. You did a wonderful job making sure that the centre pieces were perfect. The tables were beautifully set, the food was delicious and your staff was professional and attentive. The #1 thing that people tell us about the wedding is “the food was SO good!†We can’t say thank you enough, or tell you enough how impressed we were with the service. We even made a few small last minute changes the day and it was clearly no big deal. The staff was extremely courteous and everything was ready to go on time. We were 100% satisfied with everything from start to finish: your hotel is extremely easy to work with, and we just wanted to say thank you for being such a large part of making our reception a huge success!
We have received so many compliments from our guests! Some of those compliments were:
"Most touching wedding and blissful one i ever attended! Perfect! Blessed marriage to the both of you!!"
"It was such a wonderful experience, everything of the banquet is very well done!"
"I must say that your wedding is one of the most awesome, sincere and heart-warming wedding I ever attended, Great job!."
A special thanks to Juliana for her amazing attention to details and ensuring everything was smooth sailing. We appreciate your patience in answering all of our questions along the way. Thank you so much for all your help and being so attentive to us in planning our big day. All the last minute adjustments you made for us is greatly appreciated. It was so wonderful to work with someone who is really on top of things and your quick email correspondence throughout the process was really handy.
You and your staff did a wonderful job. Please let your staff know that they performed in an extraordinary manner. We look forward to having future events at the Zenden! I would certainly recommend getting married at Zenden, Gallery Hotel to anyone planning a wedding!
Thank you for making our wedding a truly memorable occasion.
One of the excellent services provided was the decorations. You did a wonderful job making sure that the centre pieces were perfect. The tables were beautifully set, the food was delicious and your staff was professional and attentive. The #1 thing that people tell us about the wedding is “the food was SO good!†We can’t say thank you enough, or tell you enough how impressed we were with the service. We even made a few small last minute changes the day and it was clearly no big deal. The staff was extremely courteous and everything was ready to go on time. We were 100% satisfied with everything from start to finish: your hotel is extremely easy to work with, and we just wanted to say thank you for being such a large part of making our reception a huge success!
We have received so many compliments from our guests! Some of those compliments were:
"Most touching wedding and blissful one i ever attended! Perfect! Blessed marriage to the both of you!!"
"It was such a wonderful experience, everything of the banquet is very well done!"
"I must say that your wedding is one of the most awesome, sincere and heart-warming wedding I ever attended, Great job!."
A special thanks to Juliana for her amazing attention to details and ensuring everything was smooth sailing. We appreciate your patience in answering all of our questions along the way. Thank you so much for all your help and being so attentive to us in planning our big day. All the last minute adjustments you made for us is greatly appreciated. It was so wonderful to work with someone who is really on top of things and your quick email correspondence throughout the process was really handy.
You and your staff did a wonderful job. Please let your staff know that they performed in an extraordinary manner. We look forward to having future events at the Zenden! I would certainly recommend getting married at Zenden, Gallery Hotel to anyone planning a wedding!
Thank you for making our wedding a truly memorable occasion.
Hi bebe, tks...can send me the link? [email protected]
Hi Jolene,
how's ur solemnization? how's the service and food there? do u take any photo? if so, can send the photos or link to my email address? tks in advance...
Hi Jolene,
how's ur solemnization? how's the service and food there? do u take any photo? if so, can send the photos or link to my email address? tks in advance...
My hubby has done our wedding photo slides and uploaded on facebook in video format. You can go to the below link to view the photos of our banquet. No worries, the privacy level is set to everyone and please view in HQ format (High Quality) or else the photo will be smaller and blur. So feel free to view the videos:
Holy Matrimony & Evening Banquet:
http://www.facebook.com/video/video.php?v=437779899638
Holy Matrimony & Evening Banquet:
http://www.facebook.com/video/video.php?v=437779899638
My fiance and I had a different experience (negative one) with Juliana and Hui Hui from Gallery.
We emailed their sales email add, and Juliana replied us quite promptly (about 2 days later). After that, we arranged a date (a Sat) to meet up with her so we can take a look at the function rooms. A few days before the day, she emailed and told us she'll be on leave and cannot make it. She suggested we give her alternative dates. Despite us feeling a little peeved she agreed to our meeting and cancelled suddenly due to leave (which usually wld have been applied for some time ago), we sent back 2 alternative dates for her to choose from.
Then, she did not reply. 1-2 weeks later, we decided to stop waiting and my fiance emailed her again. And she apologised for not replying because she overlooked our email (something like that).
Throughout our emails, she's been CC-ing Hui Hui and then after this, we were passed on to Hui Hui. We arranged a day to meet her and arrived on time on that day.
When we got to the hotel, we went to the concierge and one of the staff there, M, greeted us. The moment we told her we were looking for HH, her facial expression changed. And her smile was gone (we don't understand why).
She told us she'll call her down and asked us to wait at the seat far away from the concierge. My fiance felt a little insulted but we left it as that. We waited for around 5 minutes. While we were waiting, M was walking out of the hotel and I made eye contact with her. So she stopped and told us (with a rather patronising smile) she's contacted HH and she'll be down soon and turned away and walked out almost immediately.
HH came and shook hands with my fiance and when I got up and wanted to introduce myself, she turned away. We made our way to the lift and up to level 3 and she kept quiet throughout. Didn't even make small talks or ask about what we have in mind for our solemnisation and etc.
When we reached the function room, she kept quiet again. I asked a few questions and her expression when answering me seems to be saying "what kinda stupid question is that". Maybe it's just me. But her lack of warmth and smile made my fiance rather angry so he kept quiet throughout.
I continued asking questions because she wasn't providing any information on her initiative. The file on her hands containing pictures/info abt the function rooms/packages/designs/etc was not shown to us.
I requested to see a smaller room and she brought us there. Again mouth shut. And so I asked questions. To be honest, I really like their solemnisation package and etc, but her attitude was pissing me off already.
However, I decided to remain calm and nice, so I told her maybe we'll come back again when the time is closer. She went to switch off the lights and did not offer to "send us out".
We made our way to the lift and she came out standing behind us, again not speaking to us. I asked one final question about the colour themes and finally she showed us the pictures in her file. And that's it.
She walked off to the other function room and we went down and left.
I was very disappointed with their service because I had really wanted to hold my solemnisation at that hotel. To my fiance and I, service is very important because it tells you whether the staff will do their best to accommodate, whether they are sincere in making things work for you, and whether they know how to handle any cock-ups during the event itself.
We don't understand why they were so unfriendly and unprofessional towards us because we've been nothing but polite to them whether in emails or in person. My fiance and I even made the effort to dress up to meet HH at the hotel out of respect.
We have decided not to consider holding our solemnisation at GH anymore and will be looking at other hotels. Just wanted to share my experience with everyone. Hope you guys will have better service if you decide to hold yours there.
We emailed their sales email add, and Juliana replied us quite promptly (about 2 days later). After that, we arranged a date (a Sat) to meet up with her so we can take a look at the function rooms. A few days before the day, she emailed and told us she'll be on leave and cannot make it. She suggested we give her alternative dates. Despite us feeling a little peeved she agreed to our meeting and cancelled suddenly due to leave (which usually wld have been applied for some time ago), we sent back 2 alternative dates for her to choose from.
Then, she did not reply. 1-2 weeks later, we decided to stop waiting and my fiance emailed her again. And she apologised for not replying because she overlooked our email (something like that).
Throughout our emails, she's been CC-ing Hui Hui and then after this, we were passed on to Hui Hui. We arranged a day to meet her and arrived on time on that day.
When we got to the hotel, we went to the concierge and one of the staff there, M, greeted us. The moment we told her we were looking for HH, her facial expression changed. And her smile was gone (we don't understand why).
She told us she'll call her down and asked us to wait at the seat far away from the concierge. My fiance felt a little insulted but we left it as that. We waited for around 5 minutes. While we were waiting, M was walking out of the hotel and I made eye contact with her. So she stopped and told us (with a rather patronising smile) she's contacted HH and she'll be down soon and turned away and walked out almost immediately.
HH came and shook hands with my fiance and when I got up and wanted to introduce myself, she turned away. We made our way to the lift and up to level 3 and she kept quiet throughout. Didn't even make small talks or ask about what we have in mind for our solemnisation and etc.
When we reached the function room, she kept quiet again. I asked a few questions and her expression when answering me seems to be saying "what kinda stupid question is that". Maybe it's just me. But her lack of warmth and smile made my fiance rather angry so he kept quiet throughout.
I continued asking questions because she wasn't providing any information on her initiative. The file on her hands containing pictures/info abt the function rooms/packages/designs/etc was not shown to us.
I requested to see a smaller room and she brought us there. Again mouth shut. And so I asked questions. To be honest, I really like their solemnisation package and etc, but her attitude was pissing me off already.
However, I decided to remain calm and nice, so I told her maybe we'll come back again when the time is closer. She went to switch off the lights and did not offer to "send us out".
We made our way to the lift and she came out standing behind us, again not speaking to us. I asked one final question about the colour themes and finally she showed us the pictures in her file. And that's it.
She walked off to the other function room and we went down and left.
I was very disappointed with their service because I had really wanted to hold my solemnisation at that hotel. To my fiance and I, service is very important because it tells you whether the staff will do their best to accommodate, whether they are sincere in making things work for you, and whether they know how to handle any cock-ups during the event itself.
We don't understand why they were so unfriendly and unprofessional towards us because we've been nothing but polite to them whether in emails or in person. My fiance and I even made the effort to dress up to meet HH at the hotel out of respect.
We have decided not to consider holding our solemnisation at GH anymore and will be looking at other hotels. Just wanted to share my experience with everyone. Hope you guys will have better service if you decide to hold yours there.
cherubie26
New Member
Hi all, yes I've also been to Gallery Hotel for a recce and was served by Hui Hui. She was extremely quiet and hardly volunteered any information on the F&B venues. I had to do all the asking.
It's a pity, because I'm quite happy with Gallery Hotel's packages and love the casual ambiance of Zenden Restaurant. I just don't want to deal with an unhelpful and not on-the-ball coordinator, who could make the difference between the perfect wedding and the wedding from hell.
That said, I've decided to give Gallery Hotel another chance and will head down for a second recce this Friday, this time with my fiance (who was overseas for work the first time). Let's see how this visit goes.
It's a pity, because I'm quite happy with Gallery Hotel's packages and love the casual ambiance of Zenden Restaurant. I just don't want to deal with an unhelpful and not on-the-ball coordinator, who could make the difference between the perfect wedding and the wedding from hell.
That said, I've decided to give Gallery Hotel another chance and will head down for a second recce this Friday, this time with my fiance (who was overseas for work the first time). Let's see how this visit goes.
hanabi_boom
New Member
We had our ROM at Gallery Hotel on 20 Nov 10.
To be more in line with our character, we have been thinking of looking somewhere bright to host our ROM. We started looking for poolside venues but had some considerations like rainy season at the end of the year, elderly in the family etc. Finally we found the ideal place -- Gallery Hotel Zenden Restaurant.
Initially, we viewed Gallery's function rooms but they weren't the style we like. We were subsequently led to Zenden Restaurant for further discussion and was immediately won over by the bright, open space with full glass window.
Initially we were talking to Hui Hui but after reading much inputs from this forum, we specially arranged for Juliana, the sale manager to negotiate the contract with us. She really made it a breeze to discuss and she was able to call th shots and make the necessary offer when it comes to wine, tables, complimentary room etc. She also gave good tips on food selection, decor etc.
Experience at Gallery was great
You could check out our pictures: http://calvin-lynn.blogspot.com
To be more in line with our character, we have been thinking of looking somewhere bright to host our ROM. We started looking for poolside venues but had some considerations like rainy season at the end of the year, elderly in the family etc. Finally we found the ideal place -- Gallery Hotel Zenden Restaurant.
Initially, we viewed Gallery's function rooms but they weren't the style we like. We were subsequently led to Zenden Restaurant for further discussion and was immediately won over by the bright, open space with full glass window.
Initially we were talking to Hui Hui but after reading much inputs from this forum, we specially arranged for Juliana, the sale manager to negotiate the contract with us. She really made it a breeze to discuss and she was able to call th shots and make the necessary offer when it comes to wine, tables, complimentary room etc. She also gave good tips on food selection, decor etc.
Experience at Gallery was great
You could check out our pictures: http://calvin-lynn.blogspot.com
