PPL WHO WANTS TO BUY THEIR PRODUCTS, THINK TWICE AS THEIR CUSTOMER SVC(Call center) SUCKS. THIS IS TO WARN U OF THEIR CUSTMER SERVICE NOT THEIR PRDTS,(DO NOT MISUNDERSTAND)
IN WHOLE LIFE NVR ENCOUNTER SUCH TERRIBLE EXPERIENCE! my hubby flares up!
im not saying their prdt is no good, until now i still have faith in their prdts. but pls pray u wun ever need to call their customer svr for anyth, query or watever, u will b hoping mad, if u talk to them. only 1 customer svc lady there is normal n offers good n polite svc, her name starts wif Bxxxxxxx, The worst one is smone named Jxxxx.
There's smthg wrg with the fridge we purchase from dealer, jus small prob, all they need is to change us a new one, with the correct door hinge. but the procedure of talkg to the customer svr is really HELL.
my hubby has warned Jxxxx, he will not hesistate to go to CASE if this is not settled soon.This wk my hubby will call back to them again, will request to speak direct to manager, if
Bxxxxxxx is not arnd. no point wasting time talk to others.