Hi,
Our house is done up by Edgeline Planners....
My ID is a Lady, a Chinese Nationality. 1st impression, you thought she's a HK, but she's not.
What's attract us to this ID shop is the Showroom Kitchen....and her 1st draft.
However as for their service, you will know only after you commit your investment $. I find it not up to my expectation.
My advice to all first timer
Think clearly what you really want. Don't ask many things, signed the contract, later then removed, though most ID will say "it alright. later don't want still can take out",
but after signing you will hear:
"ermmm if u don't want this, we have to charge u that at this cost, as we actually incorporated both items so that it will be cheaper" or "we have to remove this FOC item etc"
Time frame:
Promised 6 weeks completion start only if:
(1)You are ok with the designs (no further change amendment.
(2)You already settle all materials selection,
(3)Approval from Government(e.g. HDB)on all Legal paperworks
and not from the moment you sign the contract.
For my case, we signed the ctt in Nov06, start hacking in Dec, see cabinet up in march07, handover in April07- (Just in case you want to know, my house is a premium flat so tiles are all done up)
Reasons for the delay from her:were due many holidays but
I would say she cannot handle more than 1 project
Why would I say that "cannot handle more than 1 project at a time": cos My sis was also one of ELP customer,same Id; but encountered worst service from her,signed almost the same time as me.
and sadly to say I am the one who recommended her to ELP.
I have no wish to elaborate on her bad experience.
(We told the ID to do my sis's house first cos she is in the hurry to move in her new house, (my sis moved in in early Feb07) (fyi, my sis stayed in the same block as me)
I am not here to badmouthed ELP just want to shared my experience and encounted and to cautious all new couple who is first time doing renovation.
(1) Tell your ID exactly the time you need to move in, ask he/she to write in black n white that they will commit(keep a copy for yourself to argue in future if they cant deliver)
(2) Specific your design, the requirement (e.g. the kitchen cabinets, what you really want,e.g the racking, and the opening etc)
(3) Do remember what you tell them, the measurements too & what they tell you....
(4) Be ready to do spot check, though she said "I will run the whole project for you", but no. of appearance time, 10 fingers can be used for the countings.
Additional information:
The contract does not including lighting/electrical works (can come out to $5.5k including aircon-electrical, lighting-$2K)
The cabinets done up only the body, not skeletons (cabinets system, racks excluded-$2K)
After all the above,
There is 1 thing I cannot deny about my ID:
she's determined, the fastest and very resourceful when come to collecting of $!!!
She can ring your doorbell at your new place without calling-caught you by surprised-(did that to my sis)
She can go all the way to the place you are at, if you are not at home (did that to my then bf, now husband)