Yes, luckily nobody hurt.
Just some cuts while clearing it.
Its MayXX brand.
Do U know what's the worst case? The warranty doesnt cover glass. We questioned them why we are not being informed. And the answer is the sales will not tell U these unless U asked.
The glass hob is more expensive than the normal stainless hob yet its not covered not warranty
I m not sure..but there's alot of ridiculous limitations in using this hob.
- Cant used big pots
- Pots & pans cant exceed a certain circum. depends on the size of the burner. It means I can only use mini pots & pans. It means I can only fry egg & cook instant noodles?
.....still gt others...
I really regret in buying this job I went to a few Mayer shops but none tell me anything. I even asked what's those symbols mean.
But all they tell me as long as its normal usage, then its ok.
I dun think 20mins of cooking is considered long.
When the Bellari saleslady stressed that there must be a lifetime warranty logo on a glass then can buy I didn't take it seriously. Wow! yours looks bad, what brand is yours? You mentioned that they are not going to replace your glass - that's bad. You said Mayxx is the brand; but I thought this company is reputable? My dear forumners, not all tempered glass are the same. As far as I know, only Bosch and Bellari glass claim to use expensive unbreakable 'Robax' glass. Immediate replacement assured with no questions asked if glass breaks.
ya...this co. really quite reputable..
but super bad service...
initially said will replace if its a genuine case, I was quite angry when he made such comments..as if I will put my life into danger just to chg the hob. Or stupid enough to use a hammer to hack the glass hob....
Anyway, after all these investigation..said my warranty doesnt cover the glass.
N will sell the new hob to me at special price
Was reading your post - "This company really quite reputable, but super bad service." In reality, Mayer has a very bad reputation for after sales services. There was a thread on Mayer and many were sharing about their bad experiences with Mayer.
When I was shopping for a hob, the sales person at Mayer did discourage me from buying a glass hob from them. He said it may break if it's too hot or things are too heavy, altho he couldn't give me the exact temperature or weight that might break the glass. Looks like what he's said is true, except that they have their own definition of "hot" and "heavy".
is it that bad?
i jus got a glass one too but not from MayXX
Had wanted to get their fridge but was advise against by a saleman from Best Denki that their fridge under brand Arisxxx got case of bursting into flames.
btw Mayxx hob is not cheap too..
must really ask for proper compensation/ gurantee in black n white else anything happen they will say 2nd time must b ur own careless usage..
Dun talk abt this black & white thing...
He kept saying its out of Goodwill.
Its like a tape recorder keep replay the same words.
Anyway, the technician himself cut himself when he replacing the glass hob himself.
When we told them, my hb cut himself when he's clearing up the mess,they dun believe him. Well, even the experienced technican from their co. also cut themselves.
Its abt $50 trade in value only.
They dun mind even if its not trade in.
The problem is that most of the hobs ve diff dimension.
Therefore, to get the same dimension, I can only use MaXXx.
which I wont.
Therefore, I can only find almost close to that dimension hob, which is turbo.
Luckily for that....
Abt 2~5cm difference
hmm... it is about the same as most models in the market... why are you worried about the size then?
Izola, Turbo, EF, SMEG, Rinnai... all have models with similar dimensions.
Solid surface? even better! cos the material is softer than granite! For granite, it cost about $50-70 to get the size altered... so mabbe you can ask your contractor to how much is it to alter the size of the hole to fit a bigger hob.
Even if you want to get a smaller hob, replacing the affected portion of the solid surface, it can still be polished to achieve a seamless effect again.
I have ordered the Izola hob... S38. The dimension is similar to yours as well. it is a stainless steel model. If you are still thinking of a glass one, well, my mum is using a glass one, cannot remember the model number. Can call up any of the appliance shop and they will be able to give you the specifics. Izola does not have that many models... so dun worry about not being able to get the model number
Its not really worried...
cos we went to a few elec shops at Bedok...when we give them the dimension..all said dun ve...but we insist on flipping the "brochures", then they said we can choose almost the same dimension but will nt ve the exact dimension.
Then we mange to find Turbo to be closest to our dimension.
btw, saw U in another thread...
yr hse is done by contractor...any photos to share? I am thinking of doing a study room. Looking for contractors to do the work. My ID is done by ID & "sub contractors".
I find the co. doing laminated flooring & wardrobe...jux ask ID to do coordination,homo flooring work & carpentry.
the sales person told me quite a few good pointers to consider when getting a glass hob.
for example, there are limitation on the sizes of the pots and pans that the hob can support. too much pressure on the hob will cause the glass to crack eventually. so it's suitable for some light cooking.
and also it's easy to clean. just use a cloth and wipe it clean.
despite so many restrictions, i still decided to get the turbo glass hob. since i wont be doing much cooking for me and my hubby, i think it'll just do just fine.