@DTa , i'm currently printing mine at LuxePrint too, but having problems with their attitude. Anyone else having problems with them?
What happened was...:
We had requested for some designs and template wordings to be emailed to us. Then when we saw it, we were not keen on the first designs. My fiance initially called them, asking can we go down and discuss with them the designs and fonts? They mentioned that it's not convenient for us to go down to the shop. So fine... i wrote them an email last Tuesday asking for other designs, even attaching some samples from their own website (in word doc) for their reference.
We waited till Saturday and still no word from them. Finally my fiance called, and the girl had the cheek to tell us she couldn't open my email attachment. Seriously, she waited until we called 4 days later to tell us that????
My fiance was still patient enough to tell her, ok, he'll help to pdf it and see if she can then open the attachment. Then this morning (Monday), we received another few designs, which again, which are not what we want at all! So my fiance called again, this time asking again if we could go down these couple of days. And the girl said, no. If you come down, i will have to charge you consultation fees!!!!
What the heck!!! What kind of rubbish is this??
i'm wondering if are we the only ones having sucky experience with this company.