Amazing Brazilian waxing at Fabulous Tan…NOT?
I’ve been doing my brazilian waxing at FabulousTan for about three times now and had just gone for my 4th session which turned out to be a fucked up one. The waxing service they provide isn’t that great to begin with but I only stuck on because they used to be pretty cheap (prepay your next sessions for $28). But that was a while back. It’s $38 now. But that’s just their promotion price (U.P $54). And under their T & C, you have to get it done within two months.
My prepaid session, which was supposed to expire 7th April, got extended till 13th April as I had my period. So I called to book a session on the 13th. Later that day I had to cancel due last minute work duties so I called again to book on the 17th. I told the woman on the phone that I know my session was gonna expire 13th but because I couldn’t make it, whether it was possible to do it within the same week. She said okay and got a slot for me. I thought here it was great that they were nice to let me do my session despite it being passed four days from the expiry.
So Saturday after my session they asked if I wanted to prepay the next session of $38. I said I didn’t wish to continue. The dude at the counter said if I didn’t wish to continue I’d have to pay $54 for the session ‘today’. I found it absurd as I had already prepaid for the session. He said I have to pay because my session had been expired, WHICH I ALREADY KNEW BUT WASN’T TOLD THAT I HAD TO PAY $38 FOR THE NEXT SESSION OR BE CHARGED $54. It’s either or.
See, if THAT woman told me on the phone that I would be charged $38 or had to pay $54, then I would have just skipped the session even though I had already paid because I got that session for $28. It didn’t make sense to go for this one session and be MADE to pay either $38 or $54.
I refused to pay. He zapped my IC and told me he’ll send me the invoice… which will obviously be joining my other crushed documents and banana skin in the trash bin.
BRAZILLIAN WAX SERVICE: 4/10.
You’re not supposed to wax the same area twice as it will harm the skin. All the past wax therapist who did it for me, waxed easily 3-4 times on the same area. My private part always felt so raw after the session but I thought it was normal. Apparently not as bad if you did it with STRIP. They use better quality wax too.
Wax therapists are also foreigners. What is happening?
OVERALL SERVICE: 4/10
Never argue with a customer. Do that and lose one.