garfieldhello
Member
Beware from buying from Kaisoon Air-con
Avoid engaging "Kaisoon Aircond & Engrg Design Pte Ltd", ever since they installed my air-con on 7th Jun 2011, my nightmare began. Workmanship is poor, hurt my bedroom internal wiring which results in electrical trip, toilet wall tile is cracked, service balcony wall with few dented holes and compressor is spoilt too. Wasted a lot of time with them for many days threatening complaining to CASE and at last on 16th Jun 2011, they ask the 2 same guy to repair my electrical instead of promised a certified electrician uncle because i told them my certified electrician is charging me $200+ to mend their sh*t.
The 2 air-con guy (YES, the same guy who install my air-con) removed the trunking and mend the wire by taping it properly. Worse, i had sweep and repaint the house twice already. What i am worried is, few months down the road, it will become my problem when the whole house electric trips again. My electrician recommend to change the whole wiring for the affected areas only but Kaisoon person (Angie) in charge say that this is what they have rectify for us and my electrician is too busybody. And now, my balcony light is affected which trip after the rectification but they mention they have never touched my balcony light.
The compressor is spoilt and they asked Mitsubishi to arrange with me directly and the Mitsubishi guys to come down instead on 18th Jun 2011, the main component part is spoilt and they want to arrange again to replace the parts. After which, they can only determine if my compressor is working well. In other words, changing the parts might not solve the problem! My father is very angry with them and i asked them to change the whole compressor which they did. So we need to arrange another weekend for the installation again.
How much time, effort and money is wasted on them? I strongly recommend you go to your trusted contractor whom will give you a better price as they will rectify for you immediately instead of Kaisoon telling you, they only specialize in air-con and damages in your house are part-and-parcel of air-con installation.
Avoid engaging "Kaisoon Aircond & Engrg Design Pte Ltd", ever since they installed my air-con on 7th Jun 2011, my nightmare began. Workmanship is poor, hurt my bedroom internal wiring which results in electrical trip, toilet wall tile is cracked, service balcony wall with few dented holes and compressor is spoilt too. Wasted a lot of time with them for many days threatening complaining to CASE and at last on 16th Jun 2011, they ask the 2 same guy to repair my electrical instead of promised a certified electrician uncle because i told them my certified electrician is charging me $200+ to mend their sh*t.
The 2 air-con guy (YES, the same guy who install my air-con) removed the trunking and mend the wire by taping it properly. Worse, i had sweep and repaint the house twice already. What i am worried is, few months down the road, it will become my problem when the whole house electric trips again. My electrician recommend to change the whole wiring for the affected areas only but Kaisoon person (Angie) in charge say that this is what they have rectify for us and my electrician is too busybody. And now, my balcony light is affected which trip after the rectification but they mention they have never touched my balcony light.
The compressor is spoilt and they asked Mitsubishi to arrange with me directly and the Mitsubishi guys to come down instead on 18th Jun 2011, the main component part is spoilt and they want to arrange again to replace the parts. After which, they can only determine if my compressor is working well. In other words, changing the parts might not solve the problem! My father is very angry with them and i asked them to change the whole compressor which they did. So we need to arrange another weekend for the installation again.
How much time, effort and money is wasted on them? I strongly recommend you go to your trusted contractor whom will give you a better price as they will rectify for you immediately instead of Kaisoon telling you, they only specialize in air-con and damages in your house are part-and-parcel of air-con installation.
