It was a bad experience to have engaged The Montage Guy, a freelance VG to be in charge of my AD videography.
First of all, my VG package includes 10hr full day videography, $80 for each additional hours, and $50 for early morning surcharge. On top of that, the contract stated that i will receive 2x DVDs for Morning Express Highlights + Solemnization, and 2x raw DVDs for full day recording (non-edited). I have paid for 14hrs of videography and $50 for morning surcharge. To my great disappointment, the full day recording i received, is just a 70min video, (edited) from what i see. I can't imagine why a 14hrs day of videography, ended up with just a 70min video???
On the following day right after we received our DVD by post, I feedback to the videographer, asking why we were given only 1 edited raw DVD, and i requested for the original copy to be returned. He kept telling me that he'll check it out and get back to me. But weeks after weeks, he didn't respond and finally after 3 weeks, i text him again, and his reply is he have given me all that he has recorded. Again, i can't imagine, 14hrs of recording = 70min raw DVD???
The most exciting part of the video should be the gatecrashing part, however, wasn't seen in the video. Most of the scenes we viewed were cut off here and there. He say that gatecrashing part was corrupted and he couldn't salvage it. For banquet part, what we see is just people walking here and there, and the 2 March-in from door to stage. I am so disappointed that Emcees speech wasn't taken down from the start of the dinner right to the end. Only people walking around.
Imagine, after our big day, we were so looking forward to watch the video, we were eager to know what was happening during the time when we weren't around at the scene, ended up we watched nothing. We've paid 14hrs VG, but exchanged with 70min raw recording. How can that be possible?
First of all, my VG package includes 10hr full day videography, $80 for each additional hours, and $50 for early morning surcharge. On top of that, the contract stated that i will receive 2x DVDs for Morning Express Highlights + Solemnization, and 2x raw DVDs for full day recording (non-edited). I have paid for 14hrs of videography and $50 for morning surcharge. To my great disappointment, the full day recording i received, is just a 70min video, (edited) from what i see. I can't imagine why a 14hrs day of videography, ended up with just a 70min video???
On the following day right after we received our DVD by post, I feedback to the videographer, asking why we were given only 1 edited raw DVD, and i requested for the original copy to be returned. He kept telling me that he'll check it out and get back to me. But weeks after weeks, he didn't respond and finally after 3 weeks, i text him again, and his reply is he have given me all that he has recorded. Again, i can't imagine, 14hrs of recording = 70min raw DVD???
The most exciting part of the video should be the gatecrashing part, however, wasn't seen in the video. Most of the scenes we viewed were cut off here and there. He say that gatecrashing part was corrupted and he couldn't salvage it. For banquet part, what we see is just people walking here and there, and the 2 March-in from door to stage. I am so disappointed that Emcees speech wasn't taken down from the start of the dinner right to the end. Only people walking around.
Imagine, after our big day, we were so looking forward to watch the video, we were eager to know what was happening during the time when we weren't around at the scene, ended up we watched nothing. We've paid 14hrs VG, but exchanged with 70min raw recording. How can that be possible?